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Internship - Key Account Deployment Analyst (X/f/m)
5 mesi fa
**What you'll do**:
Doctolib is looking for a Key Accounts Deployment Intern to join our Hospitals Business Unit. This team is in charge of implementing Doctolib solutions in Hospitals, Healthcare groups and public accounts, while ensuring high satisfaction of our clients.
You will support the team in the following areas:
- Set-up the project framework and governance with the client, defining the key objectives, KPIs and timeline;
- Participate in the project: prepare & animate project meetings, coordinate all the streams with the client, identify & solve potential roadblocks, follow-up the advancement vs objectives and timeline
- Give recommendations to perfectly integrate Doctolib into the client's environment: audit the activities, propose new ways of organization integrating Doctolib, ensure perfect integration into their IT systems working closely with the Technical consultant on the project
- Help the team in leading the change management inside the organization and ensure perfect usage: set-up & lead internal communication / change management plan, plan & lead users trainings, support users during their first days of usage
- Support the team in planning the future: identify opportunities to develop Doctolib inside the client (new users, new services..), ensure users are autonomous and that the right governance is in place, plan passover with the Key Account Performance Manager
**Who you are**:
If you don't meet all the requirements below but believe this opportunity matches your expectations and experience, we still encourage you to apply
You could be our next team mate if you:
- You are a studying in Healthcare Economics or Biomedical Engineering;
- You are comfortable with SAAS technologies or you have a keen interest in tech;
- You have an analytical mindset and can structure projects;
- You have strong communication skills, both written and oral;
- You can find solutions and know how to explain them simply;
- Italian is your mother tongue and you're fluent in English.
**What we offer**:
- A dedicated onboarding program - the Doctolib Academy
- A mental health and wellbeing offer in partnership with moka.care
- A lunch vouchers (Buoni Pasto)
- Continuous training programs on all key competencies (English, soft skills, expertise)
- Sport Partnership
- Team building & Company events (Doctoberfest, Kids day,)
- Reimbursement public transportation
About The Flexible Office Policy At Doctolib
We provide a hybrid working mode: you work 2 to 3 days per week from the office
**Hiring Process**:
- An interview with a Recruiter (30' in English)
- An interview with one or two Manager from your future team (45')
- A final Interview with the Head of KA Deployment & Success (30')
**Job details**:
- Milan
- Paid Internship - 6 months / Full time
- Start date: September 2023
- This position allows you to work Hybrid
- At Doctolib, we believe in improving access to healthcare for everyone - regardless of where you come from, what you look like. This translates into our recruitment process: Doctolib is an equal opportunity employer. We don't just accept diversity at Doctolib, we respect and celebrate it_
