Sales Associate

1 mese fa


Roma, Italia Hermès Italie SpA A tempo pieno

**03.04.2024**

Sales Associate - Boutique Roma

Type de contrat : CDD

Pays/Région : Italie

Ville : Rome

Travail : Retail

Expérience : Minimum 1 an

Société : Hermès Italie SpA

***

Description du poste

**GENERAL ROLE**MAIN RESPONSIBILITIES**

The Sales Associate is responsible for:

- Welcoming the clients, showing an active role on the selling floor;
- Listening and identifying their needs, ensuring that each one receives an excellent and professional service throughout;
- Being Storyteller, suggesting and surprising, delivering quality and consistency of service to develop client relationships and sales services;
- Guiding the clients towards their choice by responding to their objections and understanding what best corresponds to their wishes;
- Accompanying the clients till they leave the store holding the Orange Bag;
- Preparing for the future, building up and maintaining a loyal Clientele;
- Ensuring stock replenishment at all times and reporting shortages.

**PROFILE**
- Bachelor’s degree preferably with a linguistic or fashion/luxury focus;
- Fluency in Italian and English. A third language knowledge will be considered an advantage;
- Sales background: at least three years of experience in the direct sales to clients, preferably in a luxury good boutique.
- Hermès engages positive and passionate people who own the following requirements:
- Excellent interpersonal and communication skills, with a customer service orientation;
- Team player mentality to build meaningful relationships and ability to work autonomously;
- Availability, flexibility and dynamism to function in a high-pace environment;
- Determined to be part of an innovative retail project, for which is required passion, motivation for selling and a strong aesthetic sense.

A propos du groupe Hermès
- Créateur, artisan et marchand d’objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 20 000 collaborateurs dans le monde. Animé par un esprit d’entreprendre continu et une exigence constante, Hermès cultive la liberté et l’autonomie de chacun grâce à un management responsable. L’entreprise perpétue la transmission de savoir-faire d’exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d’exception. Quinze métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans plus de 300 magasins dans le monde.


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