2024 - Guest Service Agent Turnante Stagionale
2 mesi fa
Join Starhotels and become (starting from 2024’ Spring) part of the Reception Team as Guest Service Agent at our Grand Hotel Continental in the heart of Siena with a seasonal contract.
As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure.
Your responsibilities include:
- Being the friendly face that responds promptly to guest inquiries, providing information and assistance.
- Handling check-in, check-out activities as well as other related tasks.
- Efficiently managing guest messages and requests.
- Staying updated about hotel services, guest needs, and special events.
- Ensuring lobby and Front Desk standards and safety compliance.
- Adhering to policies and procedures when working front of house equipment and property management systems.
Exceed expectations revealing:
- A unique personality and a true passion for hospitality.
- Familiarity with Opera PMS for efficient operations.
- Excellent communication skills.
- Ability to anticipate and resolve challenges and complaint resolution finesse.
- A commitment to delivering a high level of customer service.
- Impeccable grooming standards.
- Versatility in handling various work scenarios.
- Enthusiasm when being assigned to both individual and team-oriented tasks.
- Mastery of the local area, enhancing guest experiences.
Embrace global diversity by speaking:
- Italian - fluently
- English - fluently
- Additional languages are a plus.
Embrace growth with the chance to be a part of an ambitious, caring organization.
Join us to shape your outstanding career
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Guest Service Agent Turnante Stagionale
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Siena, Italia Starhotels A tempo pienoJoin Starhotels and become (starting from 2024' Spring) part of the Reception Team as Guest Service Agent at our Grand Hotel Continental in the heart of Siena with a seasonal contract. As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure. Your responsibilities include: Being the...
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Siena, Italia Starhotels A tempo pienoJoin Starhotels and become (starting from 2024' Spring) part of the Reception Team as Guest Service Agent at our Grand Hotel Continental in the heart of Siena with a seasonal contract. As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure. Your responsibilities include: Being the...
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Siena, Italia Starhotels A tempo pienoJoin Starhotels and become (starting from 2024' Spring) part of the Reception Team as Guest Service Agent at our Grand Hotel Continental in the heart of Siena with a seasonal contract.As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure.Your responsibilities include: Being the friendly...
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