Host/ess - Season 2024

2 settimane fa

Palermo, Italia Villa Igiea A tempo pieno

**ROCCO FORTE HOTELS**
**VILLA IGIEA**
**Palermo**

**HOSTESS - SEASON 2024**

Main Purpose:
The Hostess is responsible for greeting our Guests at the restaurant, seating them at an appropriate table, offering a warm and personalised welcome.

Reports to: Maitre and/or Restaurant Manager

Main duties:

- Greet and welcome our Guests when they arrive at the restaurant, creating a personalised interaction as first step of their tailor made culinary experience, according to our standards and procedures;
- Answer phone calls and manage the restaurant mail correspondence to book reservations;
- Support the Maître in assisting the Guests;
- Carry out final bill operations and cash management, when needed.

We offer:

- Seasonal contract according to C.C.N.L. Settore Turismo.
- Learning & development activities and career opportunities.
- Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte".
- Staff celebrations.

Competencies required:

- Collaboration: Be able and willing to work as a team within the department and with other departments.
- Personal Effectiveness & Communication: Demonstrate self-control and present information clearly and with confidence.
- Personal development: Be open to and accept constructive feedback and use it to improve. Ongoing dialogue with Head of Department on own performance objectives.
- Business orientation: Be able to follow guidelines and priorities assigned by Head of the Department in order to achieve goals in a timely and satisfactory way. Perform his/her tasks with integrity.
- Technical Skills: Demonstrate technical competence and knowledge related to the role.

Other requirements:

- Professional experience in the same role;
- English knowledge at Intermediate level;
- Valid HACCP certification;
- Knowledge of F&B management software (e.g. Quadranet);
- Passion for service and ambition to grow professionally;
- Flexibility;
- Attention to detail.

Workplace: Villa Igiea Hotel, Salita Belmonte, 43, 90142 Palermo.

Contratto di lavoro: Tempo pieno, Tempo determinato

Benefit:

- Orario flessibile

Orario:

- Festivo
- Orario flessibile
- Straordinari
- Turni
- Weekend

Tipi di retribuzione supplementare:

- Maggiorazione lavoro festivo
- Quattordicesima
- Straordinario
- Tredicesima

  • Host/ess - Season 2024

    2 settimane fa

    Palermo, Italia Rocco Forte Hotels A tempo pieno

    **The Position** **HOST/ESS - SEASON 2024** **Main Purpose**: The Hostess is responsible for greeting our Guests at the restaurant, seating them at an appropriate table, offering a warm and personalised welcome. Reports to: Maitre and/or Restaurant Manager **Main duties**: - Greet and welcome our Guests when they arrive at the restaurant, creating a...

  • Night Auditor

    2 settimane fa

    Palermo, Italia Rocco Forte Hotels A tempo pieno

    **Night Auditor - Season 2024**: Fixed-term Villa Igiea Palermo, Italy APPLY Villa Igiea reopened on May 2021 completely refurbished after almost two years of renovation work. It shows contemporary design while maintaining its Liberty soul. The hotel has 100 rooms and suites, overlooking the flourishing gardens and the Gulf of Palermo. Well-known Chef...

  • Night Auditor

    2 settimane fa

    Palermo, Italia Rocco Forte Hotels A tempo pieno

    Villa Igiea reopened on May 2021 completely refurbished after almost two years of renovation work. It shows contemporary design while maintaining its Liberty soul. The hotel has 100 rooms and suites, overlooking the flourishing gardens and the Gulf of Palermo. Well-known Chef Fulvio Pierangelini leads the kitchen brigade and conceive the hotel culinary...

  • Chef de Rang

    2 settimane fa

    Palermo, Italia Rocco Forte Hotels A tempo pieno

    Hotel Villa Igiea will open in Summer 2020, following an extensive refurbishment at the hands of Rocco Forte Hotels’ Director of Design, Olga Polizzi. This majestic Villa Igiea reopened on May 2021 completely refurbished after almost two years of renovation work. It shows contemporary design while maintaining its Liberty soul. The hotel has 100 rooms and...

  • Night Auditor

    2 settimane fa

    Palermo, Italia Villa Igiea A tempo pieno

    **ROCCO FORTE HOTELS** **VILLA IGIEA** **Palermo** **NIGHT AUDITOR** Main Purpose: The Night Auditor is the main reference for our Guests during night shifts: his/her goal is to engage a personalised and empathic relationship with them, in order to provide a flawless and unique experience. Reports to: Front Office Manager. Main duties &...

  • Assistant Restaurant Manager

    2 settimane fa

    Palermo, Italia Rocco Forte Hotels A tempo pieno

    Villa Igiea reopened on May 2021 completely refurbished after almost two years of renovation work. It shows contemporary design while maintaining its Liberty soul. The hotel has 100 rooms and suites, overlooking the flourishing gardens and the Gulf of Palermo. Well-known Chef Fulvio Pierangelini leads the kitchen brigade and conceive the hotel culinary...

  • Guest Relations Agent

    3 settimane fa

    Palermo, Italia Villa Igiea, Rocco Forte Hotels A tempo pieno

    **ROCCO FORTE HOTELS** **VILLA IGIEA** **Sicily** **GUEST RELATIONS AGENT** Main Purpose: The Guest Relations Agent is at Guests’ disposal to listen and to anticipate their needs, ensuring a pleasant and satisfying stay. Reports to: Guest Relations Manager. Main duties & responsibilities: - Create and maintain warm and sincere relationship with guests...

  • Assistant Restaurant Manager

    2 settimane fa

    Palermo, Italia Villa Igiea A tempo pieno

    **ROCCO FORTE HOTELS** **VILLA IGIEA** **Palermo** **ASSISTANT OUTLET MANAGER** Main purpose: The Assistant Outlet Manager supports the Outlet Manager in overseeing the efficient running and profitability of the restaurant according to our standards and procedures. Reports to: Outlet Manager. Main duties and responsibilities: - Support to the Outlet...

  • Destination Expert

    2 settimane fa

    Palermo, Italia JayWay Travel Inc. A tempo pieno

    JayWay Travel is a well-established and rapidly growing travel company that specializes in creating fully customized experiences for our clients travelling throughout Europe. Our company has been arranging unique travel experiences since 2006, and we have been named in publications such as Travel+Leisure, the New York Times, USA Today and National...

  • Portiere di Notte Hotel

    2 settimane fa

    Palermo, Italia Costa degli Ulivi spa A tempo pieno

    We are looking for passionate, motivated and ambitious people to join our Reception in our Hotel, Splendid Hotel La Torre. After 30 years our Night Auditor is retiring, and we would like to find a long-term partner to grow up together. The vacancy will open during high season but we will open it before and start a smooth onboarding. Are you communicative...