Operations Supervisor

7 mesi fa

Fiumicino, Italia TCR ITALIA A tempo pieno

**Su di noi**

TCR Group è il leader mondiale nel noleggio e manutenzione di attrezzature di supporto a terra (GSE), fornendo una gamma completa di soluzioni e servizi alle compagnie aeree. Il nostro obiettivo è quello di supportare i clienti in ogni fase legata all'utilizzo e al funzionamento delle apparecchiature GSE. Con sede centrale in Belgio e un organico di circa 1600 dipendenti, la nostra presenza operativa si estende a oltre 200 aeroporti in tutto il mondo. TCR Group offre un ambiente di lavoro informale, dinamico e stimolante, dove il lavoro di squadra è il valore cardine. Insieme, formiamo un team unico e affiatato, pronto ad affrontare ogni sfida con entusiasmo e dedizione.

**Il ruolo**

In qualità di Operation Supervisor sarai responsabile dei processi operativi presso la nostra officina sita nell’aeroporto di Fiumicino e primo punto di contatto con il cliente. Sarai garante della conformità ai contratti di noleggio ed assistenza di TCR, assicurando l'eccellenza operativa e la soddisfazione del cliente.

**Principali responsabilità**:

- Supervisione, sviluppo ed implementazione dei processi operativi dello scalo al fine di migliorarne l’efficienza;
- Pianificazione e gestione delle attività di manutenzione (officina interna ed esterna) e definizione delle priorità delle lavorazioni sia dell’officina che degli eventuali subappaltatori;
- Gestione ed effettuazione di audit periodici della flotta di proprietà (audit, procedure di noleggio e riconsegna), collaborazione negli audit esterni richiesti dagli stakeholder (Clienti, Autorità, Enti di controllo);
- Gestione delle attività amministrative dello scalo (facilities, pulizie, auto aziendali);
- Gestione della conformità ai contratti di noleggio e assistenza (disponibilità, qualità, manutenzione);
- Presentazione, gestione e negoziazione delle offerte ai clienti (danni, modifiche) ed organizzazione di incontri periodici relativi al monitoraggio dei KPI e dei costi aggiuntivi;
- Promozione ed implementazione dei processi in materia di sicurezza ;
- Pianificazione, organizzazione e supervisione del team, in un’ottica di valorizzazione e sviluppo delle capacità individuali;
- Promozione dei valori di TCR nelle proprie attività, assicurandosi che siano integrati nei comportamenti del proprio team.
- Laurea in ingegneria meccanica/gestionale/civile o diploma in meccatronica supportato da una comprovata esperienza nel settore di almeno 5 anni;
- Esperienza in ambito meccanico preferibilmente nel settore GSE o dei veicoli agricoli;
- Conoscenza approfondita del pacchetto Office (Excel, Word, PowerPoint);
- Buona conoscenza dell’inglese (B2);
- Capacità di stabilire le priorità e pianificare le relative attività lavorative;
- Eccellenti doti organizzative e orientamento al risultato;
- Capacità di comunicazione eccellente e buone capacità di lavoro di squadra.

**Si offre**:

- Contratto di lavoro con finalità di stabilizzazione; RAL ed inquadramento saranno commisurati all'esperienza maturata;
- Buoni pasto da 7€.

Luogo di lavoro: Aeroporto di Fiumicino

Contratto di lavoro: Tempo pieno, Tempo indeterminato

Benefit:

- Assicurazione sanitaria
- Buoni pasto
- Cellulare aziendale

Orario:

- Dal lunedì al venerdì

Tipi di retribuzione supplementare:

- Bonus
- Tredicesima

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