Technical Consultant

4 settimane fa

Roma, Italia Thales A tempo pieno

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

**1 Core Mission**:
The Technical Consultant provides consultancy and technical guidance to customers.

He/She defines and delivers card product specifications based on customer requirements.

**2 Main Responsibilities**:

- Provide pre-Sales support, including the analysis of the customer’s requests in terms of cards and solutions
- Understand the customer technical organization
- Provide Thales with market knowledge and competition
- Actively able to understand the customer’s technical requirements and able to identify the possible solutions, based on product map.
- Responsible for defining the customer technical requirements and specifications he/she manages
- Responsible for being the technical point of contact for customers
- May be in charge of project management or engineering if no dedicated resource is assigned
- May be in charge of coaching and supervising a Project Engineer
- May assist in the implementation of solutions (TSM, remote perso, etc.)

**3 Reporting**:
The Technical Consultant reports to the Technical Consultant Manager.

**4 Required experience education and skills**:
**Experience**
- Experience (1 to 3 years) in a relevant field (preferably Smartcard, Embedded Software or Services provider background from a Telecom or Secure Transactions area) or equivalent experience

**Education**
- Master’s or Bachelor’s degree in Computer Science/Electronics/Engineering
- Additional Business School degree is welcome

**Skills**
- English mandatory
- Fluency in the region local language preferred
- Good verbal and written communication skills
- Customer and business oriented
- Organized, rigorous, and autonomous
- Ability to work under pressure and meet deadlines
- Tenacious with problem solving
- Good teamwork and interpersonal skills
- Positive attitude
- Willing to travel for business needs

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