Technical Support Specialist with German

4 settimane fa


Torino, Italia Acronis A tempo pieno

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Technical Support Specialist who is ready to join us in creating a #CyberFit future and protecting the digital world

**WHAT YOU'LL DO**
- Provide timely & accurate status updates to customers and relevant internal stakeholders
- Track customer issues using a ticketing system to ensure quick resolution and proper follow-up and documentation
- Ensure that all relevant communication, documents, and files related to the case are accurately recorded in the support system
- Advise/educate customers within procedural guidelines to ensure a complete solution to their technical or service questions

**WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS)**
- Fluent German and English (both oral and written, Upper Intermediate as minimum)
- Ability to analyze technical issues
- Ability to convey technical information effectively
- Excellent analytical skills
- Exceptional customer service approach

**Would be considered plus if you have**
- Prior Call Center experience in a customer/technical support setting

**WHO WE ARE**

Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.

LI-LB1



  • Torino, Italia Acronis A tempo pieno

    Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Technical Support Specialist who is ready to join us in creating a...


  • Torino, Italia Italdesign A tempo pieno

    Italdesign is a service company providing design, engineering and production for the transportation industry, through to final testing and type-approval and support into starting of production and the design of complete Business models. Italdesign is based in Moncalieri, Torino, Italy and today has premises of more than 50.000 squared meters, a full-scale...


  • Torino, Italia Italdesign A tempo pieno

    Italdesign is a service company providing design, engineering and production for the transportation industry, through to final testing and type-approval and support into starting of production and the design of complete Business models. Italdesign is based in Moncalieri, Torino, Italy and today has premises of more than 50.000 squared meters, a full-scale...

  • Technical Sales Support

    3 settimane fa


    Torino, Italia AVL A tempo pieno

    Posting Date: Jan 20, 2023- Company: AVL Italia S.R.L.- Location: Torino, IT- Job ID: 34770AVL is the world's largest independent company for development, simulation and testing technology of powertrains (hybrid, combustion engines, transmission, electric drive, batteries and software) for passenger cars, trucks and large engines and their integration into...

  • Technical Sales Support

    2 settimane fa


    Torino, Italia Tn Italy A tempo pieno

    col-wideJob Description:AVL is the world's largest independent company for development, simulation and testing technology of powertrains (hybrid, combustion engines, transmission, electric drive, batteries and software) for passenger cars, trucks and large engines and their integration into the vehicle.The TSS is the technical expert along the sales process...

  • Technical Sales Support

    3 settimane fa


    Torino, Italia Avl Italia S.R.L. A tempo pieno

    AVL is the world's largest independent company for development, simulation and testing technology of powertrains (hybrid, combustion engines, transmission, electric drive, batteries and software) for passenger cars, trucks and large engines and their integration into the vehicle. The TSS is the technical expert along the sales process in specific areas of...


  • Torino, Italia MultiAir Italia S.r.l A tempo pieno

    Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. **Join us on our journey for a better tomorrow.** **Mission** - provide after-sales technical assistance to...


  • Torino, Italia Italdesign Giugiaro A tempo pieno

    Torino, Italia Business developement Italdesign is looking for a dynamic and enthusiastic Product Marketing Specialist who wants to join the Sales Department. The Product Marketing Specialist will guarantee the support to Business Development, proposing the Company services, by monitoring market evolution and internal restitution of the market status, in...

  • Technical Sales Support

    3 settimane fa


    Torino, Italia AVL A tempo pieno

    The TSS is the technical expert along the sales process in specific areas of AVL ITS. In this responsibility, the TSS provides support to the sales organization with highest technical knowledge Acts as technical interface along the Sales process: - Provides technical support to the opportunity owner in driving and achieving sales targets - Prepares...


  • Torino, Italia Solve.it srl A tempo pieno

    Nata oltre 15 anni fa, Solve.it ha saputo unire esperienze consolidate in organizzazioni leader del settore per offrire un servizio di consulenza e competenze infrastrutturali e applicative di grande rilevanza, con una forte componente di innovazione e una conoscenza approfondita delle esigenze delle aziende. Questo permette ai Clienti di migliorare le...


  • Torino, Italia Bosch Group A tempo pieno

    Job summary Internship opportunity in the Sales Area of BoschChance to gain new competences in Technical SalesSupport in Sales operations and offer preparation Job seniority: entry level Responsibilities • Issue orders for samples and manage 'Sales Force' database• Support in internal audits• Apply Sales and Project Management instruments• Cooperate...


  • Torino, Italia Bosch Group A tempo pieno

    Job summary Internship opportunity in the Sales Area of BoschChance to gain new competences in Technical SalesSupport in Sales operations and offer preparation Job seniority: entry level Responsibilities • Issue orders for samples and manage 'Sales Force' database• Support in internal audits• Apply Sales and Project Management instruments• Cooperate...

  • IT Desktop Support

    2 mesi fa


    Torino, Italia Sharp Brains Ltd A tempo pieno

    Sharp Brains is an IT Services & Solutions Provider based in the UK. We offer on-demand and managed technical support around the globe and around the clock. Our mission is to deliver IT Services & Solutions Globally, and our vision is to be the most innovative IT Managed Services Provider. Our values are Trust, Grow Confidence, and Expertise in a safe and...

  • Export Specialist Support

    3 settimane fa


    Torino, Italia MSX INTERNATIONAL A tempo pieno

    **Are you our new Authority Assessor ?** As part of our team, you will support the Export Specialist department in managing orders.Your key tasks will be: - Guarantying that all needed steps in order management full process are performed timely rising issuesthat may cause delayand actively cooperating to their solutions - Keeping close contacts with other...


  • Torino, Italia MSX INTERNATIONAL A tempo pieno

    **Are you our new Authority Assessor ?** As part of our team, you will support the Export Specialist department in managing orders.Your key tasks will be: - Guarantying that all needed steps in order management full process are performed timely rising issuesthat may cause delayand actively cooperating to their solutions - Keeping close contacts with other...

  • Technical Project Leader

    2 settimane fa


    Torino, Italia Italdesign Giugiaro A tempo pieno

    Torino, Italia Engineering Italdesign is looking for a dynamic and enthusiastic Technical Project Leader, who will be employed in the EE Team as Project coordinator based in Moncalieri.*** S/He will be responsible as “Single Point Of Contact” (SPOC) for the complete perimeter; in particular to ensure project timing and cost according to the customer...


  • Torino, Italia Lingoda A tempo pieno

    Speak our language! We are Lingoda. Our mission is to build bridges around the world through language learning. Lingoda is a fast-growing online language school enabling even the busiest people worldwide to learn a language. With over 10,000 classes happening per week we drive to deliver the best possible educational experience for teachers and students...

  • Freelance Online German

    2 settimane fa


    Torino, Italia Lingoda A tempo pieno

    Speak our language! We are Lingoda. Our mission is to build bridges around the world through language learning. Lingoda is a fast-growing online language school enabling even the busiest people worldwide to learn a language. With over 10,000 classes happening per week we drive to deliver the best possible educational experience for teachers and students...

  • Freelance Online German

    3 settimane fa


    Torino, Italia Lingoda A tempo pieno

    Speak our language! We are Lingoda. Our mission is to build bridges through life-changing language learning. Lingoda is a fast-growing online language school aspiring to provide a human-centric, personalised and seamless learning experience unmatched by competitors. In our teacher-led classes, supported by the latest technologies and a unique curriculum,...


  • Torino, Italia Lingoda A tempo pieno

    Speak our language! We are Lingoda. Our mission is to build bridges through life-changing language learning. Lingoda is a fast-growing online language school aspiring to provide a human-centric, personalised and seamless learning experience unmatched by competitors. In our teacher-led classes, supported by the latest technologies and a unique curriculum,...