Executive Housekeeper

3 giorni fa

Palermo, Italia Rocco Forte Hotels A tempo pieno

**Executive Housekeeper**:
Permanent

Villa Igiea

Palermo, Italy

APPLY

Villa Igiea reopened on May 2021 completely refurbished after almost two years of renovation work. It shows contemporary design while maintaining its Liberty soul.
The hotel has 100 rooms and suites, overlooking the flourishing gardens and the Gulf of Palermo. Well-known Chef Fulvio Pierangelini leads the kitchen brigade and conceive the hotel culinary offer. A beautiful Wellness Centre is available for relaxation and body care while sports lovers will find a spacious and well-equipped fitness room. The property is enriched by a see front swimming pool for the exclusive use of Guests.

**La Posizione**

**EXECUTIVE HOUSEKEEPER**

**Main purpose**:
The Executive Housekeeper is an Ambassadors of Excellence: strong commitment to quality and Guest care are a must. He/she has natural flair for 5 star hospitality and is detail oriented.
He/she is responsible for the flawless running of the housekeeping department in order to ensure the highest standard of upkeep, hygiene and cleanliness of the hotel, including guest rooms, public areas, food and beverage outlets, banquet facilities and back of the house.
Reports to: General Manager

**Main duties & responsibilities**:

- Responsible for Housekeeping Department management, organization and effective Guest service delivery. He/she will ensure that the team will consistently work following our standards and procedures setting departmental objectives in line with hotel objectives
- Inspect all areas and take corrective measures in order to meet LQA and RF Standards in terms of cleanliness, maintenance, and supply
- Manage linen inventory and guest supplies and the ordering of supplies as necessary to meet quality standards and hotel business needs
- Responsible for selection, development and performance appraisal of Housekeeping Department. He/she will manage the staff rota planning of Housekeeping and Laundry.
- Responsible of creating a personalised relationship with Guests and taking care of their special requests concerning housekeeping, being a role model of Rocco Forte Hotels individual and genuine hospitality style. Share any relevant Guest preference with the proper department.
- Accountable for all the supplies, par-stock and equipment assigned to the Housekeeping Department. In charge of organising the team to cope with the inventory and requisitions deadlines
- Responsible for leading the department in order to reach financial, quality and people objectives.
- Suggest profit and quality improvement to the management.
- Assure compliance with health and safety regulations in the Housekeeping and Laundry department.
- Coordinate housekeeping duties with various departments such as Front Desk, Engineering, Sales and Marketing, and Food & Beverage to ensure that all guestrooms and public areas are clean and well maintained in a timely and efficient manner.
- Participate in all pre-opening, refurbish and renovation projects planning, execution and final set up
- Participate in the planning of hotel decoration for special functions and festive seasons and organize the necessary actions
- Keep abreast of all new equipment and cleaning products and evaluate their q

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