Cocktail Waiter

7 mesi fa


Roma, Italia Rocco Forte Hotels A tempo pieno

Inspired by the era of the Grand Tour, the Hotel De La Ville elegantly marries 18th-century architecture with contemporary luxury and unparalleled service. The interior, a collaboration between Olga Polizzi and renowned architect Tommaso Ziffer, entwines traditional design elements with state-of-the-art technology to stunning effect.
The vibrant restaurants and playful cocktail bars will make Hotel de la Ville the gathering place for the city’s bright and beauty, while visitors will find the location in the heart of Rome irresistible.

**The Position**

**COCKTAIL WAITER**

**Main purpose**:
The Cocktail Waiter is responsible for the flawless delivery of bar service to our guests, whose satisfaction is the main objective of our team.
Reports to: Bar Manager.

**Main duties & responsibilities**:

- Deliver bar service according to our standards and procedures in order to offer a tailor made culinary and cocktail experience to our Guests, Coordinate the Commis de Bar during service if on duty;
- Create and maintain a personalised interaction with Guests;
- Responsible for the cleanliness and tidiness of the bar;
- Responsible for the equipment and supplies assigned to perform the service;
- Contribute to the achievement of the economic targets of the bar with a deep knowledge of the culinary and cocktail offer and appropriate suggestions and recommendations to Guests;
- Comply with H&S national rules and company instructions.

**We offer**:

- Fixed-term contract according to C.C.N.L. Settore Turismo.
- Learning & development activities and career opportunities.
- Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte".
- Staff celebrations.

**Competencies required**:

- Collaboration: Be able and willing to work as a team within the department and with other departments.
- Personal Effectiveness & Communication: Demonstrate self-control and present information clearly and with confidence.
- Personal development: Be open to and accept constructive feedback and use it to improve. Ongoing dialogue with Head of Department on own performance objectives.
- Business orientation: Be able to follow guidelines and priorities assigned by Head of the Department in order to achieve goals in a timely and satisfactory way. Perform his/her tasks with integrity.
- Technical Skills: Demonstrate technical competence and knowledge related to the role.

**Other requirements**:

- Professional experience in the same role preferably in deluxe hotels and restaurants
- English knowledge at Intermediate level;
- Valid HACCP certification;
- Knowledge of F&B management software;
- Passion for service and ambition to grow professionally;
- Flexibility;
- Attention to detail.

**Workplace**: Hotel De La Ville, Via Sistina, 69, 00187 Roma.


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