Cocktail Waiter

**ROCCO FORTE HOTELS**
**HOTEL DE LA VILLE**
**Rome**

**COCKTAIL WAITER**

**Main purpose**:
The Cocktail Waiter is responsible for the flawless delivery of bar service to our guests, whose satisfaction is the main objective of our team.
**Reports to**: Bar Manager.

**Main duties & responsibilities**:

- Deliver bar service according to our standards and procedures in order to offer a tailor made culinary and cocktail experience to our Guests, Coordinate the Commis de Bar during service if on duty;
- Create and maintain a personalised interaction with Guests;
- Responsible for the cleanliness and tidiness of the bar;
- Responsible for the equipment and supplies assigned to perform the service;
- Contribute to the achievement of the economic targets of the bar with a deep knowledge of the culinary and cocktail offer and appropriate suggestions and recommendations to Guests;
- Comply with H&S national rules and company instructions.

**We offer**:

- Fixed-term contract according to C.C.N.L. Settore Turismo.
- Learning & development activities and career opportunities.
- Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte".
- Staff celebrations.

**Competencies required**:

- **Collaboration**: Be able and willing to work as a team within the department and with other departments.
- **Personal Effectiveness & Communication**: Demonstrate self-control and present information clearly and with confidence.
- **Personal development**: Be open to and accept constructive feedback and use it to improve. Ongoing dialogue with Head of Department on own performance objectives.
- **Business orientation**: Be able to follow guidelines and priorities assigned by Head of the Department in order to achieve goals in a timely and satisfactory way. Perform his/her tasks with integrity.
- **Technical Skills**: Demonstrate technical competence and knowledge related to the role.

**Other requirements**:

- Professional experience in the same role preferably in deluxe hotels and restaurants
- English knowledge at Intermediate level;
- Valid HACCP certification;
- Knowledge of F&B management software;
- Passion for service and ambition to grow professionally;
- Flexibility;
- Attention to detail.

**Workplace**: Hotel De La Ville, Via Sistina, 69, 00187 Roma.

Contratto di lavoro: Tempo pieno, Tempo determinato

Benefit:

- Mensa aziendale

Orario:

- Festivo
- Straordinari
- Turni
- Weekend

Tipi di retribuzione supplementare:

- Quattordicesima
- Straordinario
- Tredicesima