Office Assistant

3 mesi fa

Roma, Italia FAO A tempo pieno

Job Posting: 24/Sep/2024

Closure Date: 08/Oct/2024, 4:59:00 PM

Organizational Unit: CSLH

Job Type: Staff position

Type of Requisition: General Service

Grade Level: G-4

Primary Location: Italy-Rome

Duration: Fixed-term: one year with possibility of extension

Post Number: 2010397

CCOG Code: 2102

**IMPORTANT NOTICE: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device**
- Staff in the General Service category are recruited locally from the Primary Location area, which is where the office is located._
- **FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture**:

- **Qualified female applicants, qualified nationals of non-and under-represented Members and persons with disabilities are encouraged to apply**:

- **Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values**:

- **FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination**:
The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through the FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for _better production_, _better nutrition_, _a _better environment,_ and _a better life_, leaving no one behind.

**Organizational Setting**

The FAO Health Services provides preventive medical, counselling and occupational health services to FAO employees and their dependents and advises on all health-related matters to the Organization.

The position is located in the Health Services within the Logistics Services Division at FAO headquarters in Rome, Italy.

**Main Purpose**

The Office Assistant (Sick Leave Management) performs a large variety of routine administrative transactions and office support functions contributing to the smooth and efficient running of the work unit. This position manages sick leave of FAO staff members in headquarters and in the field.

**Supervision Received/Exercised**

The Office Assistant (Sick Leave Management) reports to the Chief, Health Services. He/she acts independently in routine matters. Supervision received is focused on the quality of the work performed and provides on-the-job learning.

**Working Relationships**

The Office Assistant (Sick Leave Management) usually interacts with a wide variety of colleagues within the work unit and with immediate clients within the Organization, providing routine administrative and office support services.

**Key Functions/Results**
- Initiate general administrative tasks in the computerized health and human resources systems.
- Provide assistance with the administrative processing of sick leave cases.
- Act as a case manager liaising among the Health Services (CSLH), the HR Division (CSH), the Affiliate Workforce Services and the patient to facilitate request processing.
- Prepare long-term sick leave cases ensuring compatibility of the process with the relevant FAO rules and regulations.
- Monitor on a daily basis incoming sick leave request, for validation and referral to Medical Officers as necessary.
- Record data and supporting medical documentation in the medical system (Cority).
- Research, compile and organize information and reference materials; prepare documentation and produce reports on sick leave.
- Monitor and update databases related to sick leave management; maintain electronic and paper files.
- Prepare and attend weekly meetings to review and monitor cases.
- Perform other related duties as required.

**Impact of Work**

The incumbent's work impacts the timely and efficient delivery of office support services and on the overall output of the sick leave management unit in CSLH.

**CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING**

**Minimum Requirements**

Education: Secondary school education.
Experience: Three years of relevant experience in office support work.
Languages: Working knowledge (proficient - level C) of English.

**Competencies**
- Results Focus
- Teamwork
- Communication
- Building Effective Relationships
- Knowledge Sharing and Continuous Improvement

**Technical Skills**
- Good knowledge of communication and documentation standards.
- Good knowledge of corporate computerized human resources systems and administrative procedures and policies.

**Desirable Qualifications and Skills**
- Good knowledge of the United Nations organizational structure in general and its administrative system related to health services.
- Experience in working with confidential information.
- Good knowledge of Excel.
- Working knowledge (proficient - level C) of Italian.
- ___________________________________________
- FAO staff are expected

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