Digital Product Owner

2 settimane fa


Genova, Italia Grandi Navi Veloci spa A tempo pieno

GNV (Grandi Navi Veloci), società del Gruppo MSC, è una delle principali compagnie di

navigazione del Mar Mediterraneo nel settore della navigazione costiera, cargo, e trasporto

passeggeri; con una flotta di 25 navi, la Compagnia ad oggi opera 31 linee su 7 Paesi.

**DIGITAL PRODUCT OWNER**:
All’interno del Dipartimento Sales & Marketing, a diretto riporto del Digital Sales Manager & Product Owner, ricerchiamo un/una Digital Product Owner, i cui scopi principali saranno: apprendere i processi delle operazioni business di dettaglio, in particolare sulla parte merci e operativa; apprendere il funzionamento di dettaglio delle applicazioni del reservation system per contribuire alla raccolta dei requisiti, alle priorità di sviluppo, alla definizione degli UAT della nuova piattaforma.

**Principali attività**:
Supportare la visione business delle evoluzioni digitali sulla parte merci e operativa, contribuendo alla raccolta dei requisiti con i key user IT e gli stakeholder (interni ed esterni);
Scrivere UAT (User Acceptance Test) per validare il funzionamento del prodotto digitale;
Identificare e raccogliere le opportunità di miglioramento della Customer Experience dei touchpoint digitali, confrontandosi con i key user e stakeholder interni ed esterni, attraverso strumenti di monitoraggio legati all'esperienza utente;
Contribuire alla diffusione della conoscenza del prodotto digitale tra i key user interni ed esterni, attraverso sessioni di condivisione e formazione;
Analizzare le performance di vendita e user experience dei touchpoint digitali, a stretto contatto con il Freight Sales Analyst.

**Requisiti principali**:
Esperienza di almeno 4 anni in un ruolo analogo, possibilmente nel settore dei trasporti;
Esperienza nello sviluppo di piattaforme, nella raccolta dei requisiti e nella stesura di UAT;
Conoscenza professionale della lingua inglese (B2).

Costituisce un requisito preferenziale l’aver maturato esperienza in ambito merci.


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