Ecommerce Operations Specialist

3 giorni fa

Milano, Italia Witailer A tempo pieno

We have an exciting opportunity to join our team as an **Ecommerce Operations Specialist Intern****

If you’re comfortable working in a fast-paced environment and have a knack for problem-solving, if you are smart and highly motivated, if you are driven by achieving ambitious results, this is the right role and place for you.

**Our Company**

Witailer is a tech oriented startup whose mission is to help brands succeed in the complex e-marketplace and Amazon ecosystem, offering to customers end-to-end strategic and operational solutions and proprietary software. Our team is composed of dynamic young individuals with a strong international view and coming from diverse backgrounds. We serve our clients as consultants and as partners in the implementation of operational strategies.

At Witailer, you will learn everything about e-commerce and the recipe for success on e-marketplace platforms through focus on content quality, marketing, promotions and customer experience and you will have the possibility of being directly coached by a team of experienced managers coming from top international FMCG, Consulting and E-commerce companies.

**What you'll do**

As E-Commerce Operations Specialist Intern, your main responsibilities will be:

- Conduct daily audits of the catalogue to check products health, minimize chargebacks, file additional documentation and information required by marketplaces
- Lead quality assurance of all executions, ensuring our clients' products land correctly on marketplaces
- Deal with marketplaces support to maximize catalogue saleability and content optimizations attainment
- Support Advertising Team during peak seasons creating and optimizing campaigns to maximize ROI
- Ensure adequate order management to maximize revenues and customer satisfaction managing Witailer clients' end-to-end marketplaces fulfillment process without exception
- Support the teams streamlining and optimizing processes identifying improvement areas at all levels

**What it's like working at Witailer**

Our work culture is friendly and collaborative. We value the opinion of each team member, and encourage each person to directly shape the company, processes and direction. We believe in continuous growth so we invest in training and make sure each team member has ownership over their work.

When you join our Team, you’ll find:

- A fast-growing, dynamic team, working with a startup mindset
- Competitive salary and meal tickets
- Flexibility and smart working opportunities
- Smart offices at the heart of Milan (foosball/calcetto included) and perks (coffee, food)

The internship lasts 6 months and leads to a full-time permanent offer.
- Passion for technology start-ups and e-commerce
- Strong problem-solving skills
- Aptitude to work across multiple teams and projects to deliver significant impact on the business
- Ability to manage and prioritize well across competing requirements
- Excellent communication skills (Italian and English, Spanish is a plus)
- IT Literacy: high
- Bachelor’s degree

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