Intern, Technical Sales Support

2 settimane fa

Milano, Italia DKSH A tempo pieno

**Location**:Milano, IT, IT**Job Function**:Sales**Requisition Number**:151059**Description**:
**Job Summary**
Join us for a **6-month internship in Milan, Italy**. Our internship opportunity offers hands-on experience in Sales Support and Customer Service. As a Technical Sales Support intern at DKSH, you'll contribute to our dynamic team and make a real impact.

**General Responsibilities**
- Support the Sales Manager in managing day-to-day business operations
- Provide responsive customer and supplier support in English and the local language, prioritizing customer satisfaction
- Inform current and prospective customers of promotions and new/upgraded products
- Coordinate SAP master data creation and maintenance, manage Purchase and Sales related transactions
- Supervision of purchase documents and review of Certificates of Analysis
- Collect and manage product information and provide input to the Sales Manager
- Monitor stock levels and coordinate sample dispatch
- Dispatch of marketing material and product information
- Process and oversee customer orders from creation to delivery, collaborating with multiple stakeholders including Global logistics partners
- Track self-progress against agreed KPIs
- Meet with clients and customers in accordance with the Sales Manager

**Functional Skills and Knowledge**
- Degree in Biology or similar scientific field (not exclusive)
- Strong interest in customer-focused service and administrative tasks
- Basic order processing skills
- Some knowledge in ERP systems, SAP is a plus
- Proficient in MS Office tools (Excel, Word, PowerPoint)
- Adaptable and eager to learn in a dynamic environment
- Fluent in Italian and English
- Precise, efficient, good organization skills, customer oriented attitude, reliable, proactive, pragmatic, engaged
- First experience in purchasing and sales (0-2 years)
- Ideally work experience in distribution, trading or export/import

**Our Company**

**Why It’s Great to Work at DKSH**
At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference
- #LI-LF1

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