Field Service and Technical Support

6 mesi fa

Torrebelvicino, Italia GEA Group A tempo pieno

**Field Service and Technical Support**:
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success - come and join them We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

Why join GEA

**Job information**

**Reference Number**

JR-0027908

**Job function**

Service

**Position type**

Full time

**Site**

Viale dell'Industria, 36036 Torrebelvicino-Pieve VI
- Your responsibilities and tasks:
Tasks
- Perform service maintenance, planned and unplanned
- Perform site troubleshooting, service audits - “Health checks”
- Provide On-line and On-site assistance
- Preparation and execution of site visits/maintenance tasks at Customer site
- Preparation of comprehensive service report and support the service offers preparation
- Perform Electrical and Mechanical inspections, adjustments, repairs and reporting to Customer
- Support development of service business
- Support GEA Region and Country service organizations, performing training on the job and remote training

Your profile and qualifications:
**Skills**:

- Preferred background is electrical/automation, preferable in bakery industry
- Capability to understand customer needs/requests (internal/external customers) supporting the grow of service business
- Reading and understanding PLC codes
- Software knowledge (setting devices as Siemens, Rockwell). Drives, HMI parametrization.
- Appreciated knowledges about ABB robot setting up
- Basic mechanical skills
- Good communication, interpersonal and presentation skills, able to communicate / deal professionally with both internal and external customers
- Organized, has an analytical mind and able to eliminate obstacles through creative and adaptive approaches
- Independent, service driven and open-minded; works well in teams
- Highly motivated and has strong sense of ownership
- Willing to travel with flexibility
- Good knowledge of English (both spoken and written). Knowledge of other languages is an advantage

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