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Director, Information Technology

4 mesi fa

Milano, Italia Fanatics A tempo pieno

**Company Overview**

Fanatics is the ultimate one-stop sports fan destination that ignites and harnesses the passion of fans and maximizes the presence and reach for preeminent sports partners globally. Leveraging long-standing, often exclusive relationships with more than 900 sports properties, a database of more than 90 million consumers worldwide and a trusted brand name, Fanatics is furthering its innovation across the sports landscape by building the leading global digital sports platform, complete with offerings including e-commerce and licensed merchandise, physical and digital trading cards and collectibles, and online sports betting and iGaming.

The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today’s 24/7 mobile-first economy; Fanatics Collectibles, a transformative company that is building a new model for the hobby and giving collectors an end-to-end physical and digital collectibles experience; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform.

As a market leader with more than 10,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

At Fanatics, we’re a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.

**About the Team**

This person will plan, coordinate and direct all activities related to the IT Function (e.g., Strategy, Enterprise Architecture, Applications, Infrastructure, IT Operations / Support and Vendor Management). This individual is also responsible for supporting and assisting in the future integration of Fanatics Italy into the broader Fanatics technology ecosystem.

**Responsibilities**
- Responsible for the day-to-day management of the IT function with a continuous focus on best-in-class customer service and delivery
- Responsible for developing a 2-3-year strategic IT Roadmap, that focuses on the remediation of existing pain points and stabilization of the broader IT ecosystem
- Responsible for driving and ERP remediation program that will drive operational efficiencies and improvements for the business
- Evaluate current technology capabilities, risks and roadmap against various department and company goals; Facilitate conversations across business units to drive agreement
- Responsible for designing and implementing improved IT Support policies/procedures
- Collaborate with members of the senior leadership team to identify ways IT can assist the company in achieving business and financial goals
- Define and communicate project milestones, service level agreements, and resource allocation to Fanatics Tech Leadership
- Develop business case justifications and cost/benefit analyses for IT spending and initiatives
- Manage financial budgets, resources, and relationships with stakeholders, vendors, and business partners
- Manage, train, and develop the technology team to inspire growth and innovative solutions
- Supervise recruitment, development, retention, and organization of the Tech staff in accordance with budgetary objectives and personnel policies

**Qualifications**
- Bachelor’s degree in information technology, computer engineering, or a related field of study preferred
- Ability to conduct business in Italian and English
- Prior experience managing an IT function for an Italian business (preferably a small mid-market company)
- A strong business acumen and ability to maintain budgetary control
- Experience with managing a small team of technologists and managing relationships with IT providers
- Experience with ERP implementations and M&A integrations
- Strong analytical and interpersonal skills
- Rigorous attention to detail and highly organized, but able to operate with ease at all levels (from strategy to execution)
- Deep empathy for customer experience - always analyzing and assessing from the customers’ viewpoint
- Authentic people leader who invests in nurturing potential, as well as proven talent. Conscious and supportive of diversity & inclusion, and the value they bring