Product Maintenance Technical Writer

2 settimane fa

San Giovanni Valdarno, Italia ABB A tempo pieno

**Product Maintenance Technical Writer - Product Engineering**:
**Take your next career step at ABB E-mobility with a global team that is helping our customers electrify mobility by delivering a seamless, flexible, efficient charging infrastructure. ABB E-mobility is a world leader in EV charging technology with a strong R&D pipeline and an unparalleled global reach. With our robust product portfolio of innovative holistic solutions - from grid to charge point and domestic installations to large fleet depots - we are actively enabling the future of e-mobility, not just predicting it. The exciting developments within this sector perfectly align with our Mission to Zero initiative, aiming to support cleaner and greener communities for all. Please note that, based on the organizational transformation, internal ABB E-mobility applicants will be prioritized.**:
**This position reports to**:
Local Product Eng. Team Manager

**Your responsibilities**:

- Collaborates with other technical writers in order to share templates, models and repositories.
- Leverages on external partnerships upon need and make sure that the quality of documentation produced by third parties respects the quality standards set by Abb e-mobility along with specific compliance requirements.
- Plans, edits, writes and develops complete set of technical documents for the customer.
- Monitors the regular product releases and performs periodic reviews of documents for updates and accuracy.
- Coordinates the approval process for the technical documentation.
- Organizes reviews and ensures documentation meets customer requirements.
- Provides sufficient information and content in written (or other) form regarding the product/solution so it can be understood and used by the recipient.
- Collaborates with technical colleagues across the organization to collect all relevant information to create the technical documentation and partners with them to clarify ambiguous topics.
- Coordinates the approval process for technical documentation.
- Develops and communicates standards, organization, style guides, tools, and content for technical documentation.
- Ensures the documentation is accurate, complete, meets editorial and any regulatory specifications, and adheres to standards for quality, graphics, coverage, format, and style.
- Uses innovative media, communication tools, and creative illustrations to communicate complex technical content in simple, non-expert terms.

**Your background**:

- Master degree in Automation, Electronics or Industrial Engineering.
- At least 2 years of experience in industrial environment. Previous experience in technical writing in similar environment; coordination of people/tasks are a plus, such as knowledge of Agile Principle and tools (Jira,). Proven ability to meet deadlines and get results with many priorities.
- Good knowledge of electromechanical and electronic low voltage devices can facilitate the onboarding.
- Good level of English and Italian, both written and spoken. Ability to work in global context, collaborating effectively with different culture and mindset.
- Good communication skills to handle different perspectives or different stakeholders and achieve buy-in.
- Good structured approach to problem solving, balancing theoretical/numerical and experimental approaches.
- Good leadership skills, to guide people and to create engagement in the team, sense of urgency and result orientation approach.
- Digital skills and mindset.
- A collaborative, solution-focused approach and good written and spoken communication skills.
- Proactivity, teamwork skills, problem solving and result orientation will complete your profile.

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