Learning and Development Manager

2 mesi fa

Milano, Italia Russotti Gestioni Hotels S.p.A. A tempo pieno

Job Title:
**Learning and Development Manager**
Department:
**Human Resources**
Reports to (position):
**Chief Human Resources Officer**

**Position Overview**

Delivers workplace learning, service improvement programs, and initiatives to best achieve long-term business success; add value in meeting the hotel’s needs by identifying and implementing learning and performance improvement strategies that support the hotel’s strategic direction; promotes a continuous learning culture; partners with stakeholders to ensure employees are trained on the needed skills to successfully perform their jobs to attain service excellence.

**Essential Duties & Responsibilities**
- Assess both organizational and individual learning and development needs for proposing and preparing L&D programs, activities, and material with an accurate project management approach
- Create, design, and execute learning strategies and programs both in-house and with expert third parties
- Collaborate with local HR team and other internal departments to guarantee consistency in covering needs and meet the learning expectations
- Deliver trainings including on-boarding, managerial and behavioural to all professional figures of the company
- Provide continuous feedback to CHRO on the progress of the implemented initiatives
- Manage budget and cost about learning and development
- Prepare and deliver specific development initiatives to support internal growth and career with funded training
- Assess the success of development plans and help employees make the most out of the learning opportunities
- Regular update and communication about the sustainable development objectives for company

**Experience, Skills & Knowledge**
- Bachelor’s degree, preferably in Psychology/Adult Education/Science of Education/ Management and Organization Development of Human Resources/Sociology or related area
- 5 years’ experience in this role
- Experience in service environment, preferably Hospitality;
- Strong collaboration skills. Able to proactively partner with HR to develop strategy, solutions, and outstanding ability to work with different stakeholders
- Strong continuous improvement mindset oriented to diversity and inclusion skillset
- Knowledge of learning and development tasks and responsibilities
- Excellent knowledge of the MS Office package
- Knowledge of presentation programs (CANVA, ANIMAKER, PREZII, etc )
- Knowledge of Competency Assessment Tool, Potential assessment and Performance Assessment
- Deep knowledge and understanding of social networks, blogs, etc and their implementation management in different settings and active social media player
- Good coordination and administration of people, projects and budgets
- Fluent and/or excellent verbal/written skills in both English and Italian
- Strategic thinker - Ability to develop and execute comprehensive learning plan
- Executive communication skills - capability to pitch and influence at senior level
- Ability to deliver success against specific metrics and articulate methodology to drive accomplishments
- Strong team building and leadership skills
- Strong analytical abilities in a start-up process improvement environment
- Knowledge of process improvement techniques
- Ability to influence effectively and implement organizational change

Please note that accommodation is not provided for this position.

To apply, send your curriculum vitae accompanied by a photo and authorization to process personal data pursuant to Legislative Decree 30 June 2003, n. 196 and of the GDPR (EU Regulation 2016/679).

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