Technical Service Specialist, Hvst

6 mesi fa


Breganze, Italia AGCO A tempo pieno

Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution Join us to make your contribution.

The Technical Service Specialist is responsible for the dissemination of accurate and prompt service direction to AGCO field service inquiries via telephone, and the web for assigned AGCO products, Large and Small Square Balers.

Responsibilities include troubleshooting and diagnostics for all technical issues and then communication in the forms of tele-service, web communication, service publications, on site visit, dealer service training (supplemental assistance only), and warranty claim review (supplemental assistance only).

**Your Impact**
- Responsible for processing inquiries in Salesforce related to product failure diagnostics, performance, reliability, product features, service administration, product training, and warranty acting as technical expert.
- In case of need, perform customer visit, to increase customer satisfaction and data collection for issue identification.
- Assist Product Performance Specialist Team to identify product issues while maintaining or improving product performance, reliability, quality and customer satisfaction.
- Act as Author solutions or service information (Knowledge Objects/ Service Bulletin)into a technical information database (Tech Connect) from technical questions and answers entered in the contact management system.
- Assist Technical Service Training organization to identify service training needs at AGCO dealerships or distributors or Train the Trainer.

**Your Experience and Qualifications**
- A comprehensive technical knowledge of agricultural harvesting products and of mechanical/electrical system; knowledge of Large and Small Square Balers will be considered a large plus
- Knowledge of service/parts management methods, good knowledge of mechanized agriculture and land preparation techniques; good understanding of the farm machinery dealer network
- Good interpersonal skills and commercial awareness
- English fluent
- Travel availability (up to 20% of the working days)

**Your Benefits**
- Attractive, fair remuneration including participation in our bonus scheme
- Balance of work, family and free time due to flexible working time and the possibility of remote work
- Private health insurance“Metasalute” with partial coverage of some medical expenses
- Welfare platform “TreCuori”
- Canteen with meal allowance

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.

**Your Workplace**

Breganze, Vicenza

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.



  • Breganze, Italia Diesel A tempo pieno

    **Customer Service Specialist**: Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide...


  • Breganze, Italia Diesel A tempo pieno

    **Customer Service Specialist EU**: Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly...


  • Breganze, Italia AGCO A tempo pieno

    Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution. As Product Performance Specialist you will provide leadership in managing and evaluating Field Service technical...


  • Breganze, Italia AGCO A tempo pieno

    Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution. As Product Performance Specialist you will provide leadership in managing and evaluating Field Service technical...

  • Quality Specialist

    6 mesi fa


    Breganze, Italia AGCO A tempo pieno

    **Quality Specialist** The Quality Specialist will be the person in charge to follow up the resolution of the issue raised form the Field, collecting information from the PDI and transfer into the Factory quality and collaborating with all the other teams ( Manufacturing Engineering, Build quality, manufacturing, Engineering, Customer support). He will get...


  • Breganze, Italia DDW A tempo pieno

    Diesel è da tempo uno dei principali pionieri del denim e della moda casual, noto per essere al di fuori e in anticipo sulle tendenze del settore. Pur mantenendo sempre il suo DNA, negli ultimi anni Diesel si è evoluta nel mondo dell'abbigliamento casual di alta qualità, diventando una vera e propria alternativa al mercato consolidato del lusso. Diesel è...


  • Breganze, Italia Diesel A tempo pieno

    **EU Marketplace Catalogue Specialist**: Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly...


  • Breganze, Italia AGCO A tempo pieno

    **Facility & Maintenance Specialist** She/He will be responsible for planning and implementing the required maintenance work, verifying safety aspects, planning budgets, monitoring costs also through the management of work accounts, with particular regard to EHS procedures and company policies ad law compliance. **What You Will Do** - She/He will propose...


  • Breganze, Italia OTB A tempo pieno

    **Help Desk Specialist - Internship**: **Gruppo OTB** OTB è il gruppo internazionale di moda a cui fanno capo i marchi iconici e anticonvenzionali Diesel, Jil Sander, Maison Margiela, Marni e Viktor&Rolf. OTB controlla anche le aziende Staff International e Brave Kid e detiene una partecipazione del marchio americano Amiri. Acronimo di "Only The Brave", OTB...


  • Breganze, Italia AGCO A tempo pieno

    **Procurement Specialist (Temp 12 months)** **Job Summary** This position directly affects the Parts availability across AGCO’s customer network mainly in EAME but also in other regions. AGCO Parts main Supply Chain KPI is to deliver best in class system fill. The Procurement Specialist has a direct influence over this area for the parts and suppliers...


  • Breganze, Italia AGCO A tempo pieno

    **Engineering Specialist, Functional Safety** The number and complexity of the functions of our agricultural engineering products has increased significantly. This trend is expected to continue over the next few years, but the pace of change will continue to increase. AGCO's solution to this is a modular platform strategy to develop technologies and...


  • Breganze, Italia OTB A tempo pieno

    **Global Retail Operations Specialist**: **About OTB Group** OTB is an international fashion group comprising the iconic, unconventional brands Diesel, Jil Sander, Maison Margiela, Marni and Viktor&Rolf. It also controls the Staff International and Brave Kid companies and holds a stake in American brand Amiri. OTB - short for "Only The Brave" - believes in...


  • Breganze, Italia Staff International A tempo pieno

    **Import Specialist Intern**: - Founded in 1976, Staff International is a Creative Production Platform, based on employees’ worth recognition, technological innovation, and sustainable practices, part of OTB Group._ - With over 40 years of experience in the fashion industry, at the service of both OTB’s brands and international licensed labels, Staff...

  • Quality Specialist

    6 mesi fa


    Breganze, Italia AGCO A tempo pieno

    **Who we are looking for**: At AGCO, we believe that when our employees succeed, our business succeeds. It’s a people philosophy that we believe **and** invest in. We make sure all of our employees - in every function, every geography and at every level - have the tools they need to be successful and take charge of their career. Because when our people...


  • Breganze, Italia AGCO A tempo pieno

    Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution. The Procurement Specialist will be responsible for maintaining and developing relationships with external suppliers...