Quality Learning

3 mesi fa

Roma, Italia Marriott International, Inc A tempo pieno

**Job Number** 24086907

**Job Category** Human Resources

**Location** The Rome EDITION, Salita di San Nicola da Tolentino 14, Rome, Rome, Italy VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. The position works with the Executive Committee and property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.

OR
- 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.

**CORE WORK ACTIVITIES**

**Managing and Administering Employee Training**
- Coordinates property compliance training programs such as CPR, PAR, Business We Do, Harassment, Fire Safety, Food Handling, OSHA, etc.
- Ensures participants receive the appropriate property and company orientation, understand program materials and build relationships with property leadership team.
- Promotes and informs employees about all training programs.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Administers and delivers core training initiatives in compliance with corporate training and development standards. Core training initiatives include Orientation, Leadership Skills, Trainer Certification, Diversity Training, and Management Development Program.
- Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
- Ensures adult learning principles are incorporated into training programs.
- Develops, implements and maintains a management orientation program to introduce new managers to the expected leadership behaviors and management skills (e.g., financial management, human resources skills).

**Managing Employee Development programs**
- Provides additional training to participants to increase skills (e.g., HR skills).
- Helps employees identify specific behaviors that will contribute to service excellence.
- Oversees the Management Development Program.
- Coaches managers to enhance own performance and to improve the performance of employees.
- Develops specific training to improve service performance.
- Works with leadership team to determine development needs of managers.
- Designs, develops and delivers a supervisory development program to build effective supervisory skills.
- Drives brand values and philosophy in all training and development activities.

**Developing Training Program Plans**
- Develops and maintains an annual or quarterly training calendar.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Develops implements and maintains a property orientation program for employees to introduce the company and the culture.
- Selects, trains and develops an internal training cadre to support delivery of technical skills training programs.

**Evaluating Training Program Effectiveness**
- Aligns current training and development programs to effectively impact key business indicators.
- Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.
- Measures transfer of learning from training courses to the operation.
- Tracks key business indicators (employee and guest satisfaction, retention and financial results) to determine the effectiveness of current training and development programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schr

  • E T Consultant

    2 settimane fa

    Roma, Italia World Bank Group A tempo pieno

    E T Consultant - Learning Analyst **E T Consultant - Learning Analyst** Job #: req29286 Organization: World Bank Sector: Learning Grade: EC1 Term Duration: 1 year 0 months Recruitment Type: Local Recruitment **Location**: Rome,Italy Required Language(s): English Preferred Language(s): Closing Date: 9/26/2024 (MM/DD/YYYY) at 11:59pm...

  • E T Consultant

    2 settimane fa

    Roma, Italia IFC Systems Corporation A tempo pieno

    **E T Consultant - Learning Analyst** **Job #**: - req29286**Organization**: - World Bank**Sector**: - Learning**Grade**: - EC1**Term Duration**: - 1 year 0 months**Recruitment Type**: - Local Recruitment**Location**: - Rome,Italy**Required Language(s)**: - English**Preferred Language(s)**: **Closing Date**: - 9/26/2024 (MM/DD/YYYY) at 11:59pm...

  • E T Consultant

    2 settimane fa

    Roma, Italia World Bank Group A tempo pieno

    **Job #**: - req29286**Organization**: - World Bank**Sector**: - Learning**Grade**: - EC1**Term Duration**: - 1 year 0 months**Recruitment Type**: - Local Recruitment**Location**: - Rome,Italy**Required Language(s)**: - English**Preferred Language(s)**: **Closing Date**: - 9/26/2024 (MM/DD/YYYY) at 11:59pm UTC**Description** As part of the World...

  • Machine Learning Engineer

    7 giorni fa

    Roma, Lazio, Italia Translated Srl A tempo pieno

    {"h1": "About Translated", "p": "Translated is a leading company in AI-enabled translation services. We are on a mission to allow everyone to understand and be understood in their own language. Our success stems from a unique blend of the world's #1 adaptive neural machine translation technology (IDC MarketScape 2022), the largest network of vetted,...

  • Learning Manager

    5 mesi fa

    Roma, Italia Louis Vuitton A tempo pieno

    POSTE As a Learning Manager your mission is to support, develop and empower retail teams in delivering the client experience to the benefit of the store business. You contribute to business growth, answering to the needs of the stores through selling skills, product training and active coaching. You will spend your time coaching and training in the stores...

  • Learning & Development Operations Manager - Strategic Leader

    2 settimane fa

    Roma, Lazio, Italia Technip Energies Abu Dhabi A tempo pieno

    About the RoleWe are seeking a highly skilled Learning & Development Operations Manager to join our team at Technip Energies Abu Dhabi. This role will report directly to the Global Learning Operations Manager and will be based in Rome.Main ResponsibilitiesTranslate Corporate Upskilling Strategy: Define and implement a roadmap for upskilling in the cluster...

  • Learning & Development Operations Manager - Strategic Leader

    2 settimane fa

    Roma, Lazio, Italia Technip Energies Abu Dhabi A tempo pieno

    About the RoleWe are seeking a highly skilled Learning & Development Operations Manager to join our team at Technip Energies Abu Dhabi. This role will report directly to the Global Learning Operations Manager and will be based in Rome.Main ResponsibilitiesTranslate Corporate Upskilling Strategy: Define and implement a roadmap for upskilling in the cluster...

  • Learning & Development Operations Manager - Program Director

    2 settimane fa

    Roma, Lazio, Italia Technip Energies Abu Dhabi A tempo pieno

    About the RoleWe are seeking a highly skilled Learning & Development Operations Manager to join our team at Technip Energies Abu Dhabi. This role will report directly to the Global Learning Operations Manager and will be responsible for leading the development and implementation of learning programs and initiatives.Main ResponsibilitiesDevelop and Implement...

  • Learning & Development Operations Manager - Program Director

    2 settimane fa

    Roma, Lazio, Italia Technip Energies Abu Dhabi A tempo pieno

    About the RoleWe are seeking a highly skilled Learning & Development Operations Manager to join our team at Technip Energies Abu Dhabi. This role will report directly to the Global Learning Operations Manager and will be responsible for leading the development and implementation of learning programs and initiatives.Main ResponsibilitiesDevelop and Implement...

  • Quality Learning

    3 mesi fa

    Roma, Italia Marriott International, Inc A tempo pieno

    **N. Posizione** 24086907 **Categoria la Posizione** Human Resources **Sede** The Rome EDITION, Salita di San Nicola da Tolentino 14, Rome, Rome, Italy VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Management **JOB SUMMARY** Helps drive company values and philosophy and ensures all...

  • HR Development

    4 settimane fa

    Roma, Italia Bulgari A tempo pieno

    Position BVLGARI, the magnificent Italian jeweler, is a global and diversified luxury brand featuring exceptional quality, innovative style together with an impeccable service. Since 1884, we have been setting the pace for Italian style in jewelry, watches, accessories, fragrances, and leather goods. In such a dynamic and motivating context, we are...

  • Quality Assurance Director

    4 giorni fa

    Roma, Lazio, Italia Luminary Group A tempo pieno

    Quality Assurance DirectorLuminary Group is seeking a highly experienced Quality Assurance Director to lead our QA department and drive strategic initiatives. As a key member of our team, you will be responsible for ensuring the delivery of high-quality services to our clients.Key Responsibilities:Develop and execute a strategic vision for the QA department,...

  • Quality Assurance Specialist

    7 giorni fa

    Roma, Lazio, Italia Physiol A tempo pieno

    Job SummaryWe are seeking a highly skilled Quality Assurance Engineer to join our team at PhysIOL. As a Quality Assurance Engineer, you will play a critical role in ensuring the quality and safety of our medical devices.Key ResponsibilitiesIdentify and investigate manufacturing process defects, including scrap, nonconforming material, and customer...

  • Quality and Compliance Director

    6 giorni fa

    Roma, Lazio, Italia Kenvue A tempo pieno

    {"title": "Quality and Compliance Director", "description": "Job SummaryKenvue is seeking a highly skilled Quality and Compliance Director to lead our manufacturing operations in Pomezia, Italy. As a key member of our EMEA regional team, you will be responsible for ensuring compliance with regulatory requirements and Kenvue quality standards.Key...

  • Quality Assurance Director

    2 giorni fa

    Santa Palomba-Roma II, Lazio, Italia Kenvue A tempo pieno

    Quality & Compliance DirectorAt Kenvue, we are seeking a highly experienced Quality & Compliance Director to join our team. The ideal candidate will have a strong background in quality assurance and compliance, with a proven track record of driving process excellence and ensuring regulatory compliance.Key Responsibilities:Develop and implement quality...

  • Quality Assurance Director

    4 giorni fa

    Santa Palomba-Roma II, Lazio, Italia Kenvue A tempo pieno

    Quality & Compliance DirectorAt Kenvue, we are seeking a highly experienced Quality & Compliance Director to lead our quality assurance and compliance efforts. The ideal candidate will have a strong background in quality management, regulatory compliance, and industry standards.Key Responsibilities:Develop and implement quality management systems to ensure...

  • Corporate Learning Internship

    4 mesi fa

    Roma, Italia Maison Valentino A tempo pieno

    **Location**: Roma, Italy ID: 7402 WHY WORK FOR VALENTINO Founded in Rome 1960, Valentino is an Italian Maison de Couture that aims to provide uniqueness to our customers through mastery, creativity, intimacy and care. As of today, Valentino counts about 4.000 colleagues in 30 different Countries all over the world. Every branch of the Valentino universe...

  • Quality Assurance Director

    2 settimane fa

    Santa Palomba-Roma II, Lazio, Italia Kenvue A tempo pieno

    About KenvueKenvue is a leading company in the FMCG industry, committed to delivering high-quality products to our customers.Job SummaryWe are seeking a highly experienced Quality Assurance Director to join our team. The successful candidate will be responsible for ensuring that our products meet the highest standards of quality and compliance.Key...

  • People, Culture

    4 mesi fa

    Roma, Italia NH ITALIA SPA A tempo pieno

    A luxury hospitality brand for modern travellers, connecting them to genuine places, people and stories through personal experiences, and providing heartfelt hospitality in the world’s most exciting destinations. Anantara Hotels, Resorts & Spas is delighted to welcome the 5* Palazzo Naiadi to our worldwide collection of exclusive hotels and resorts. With...

  • Talent Acquisition and Learning

    3 mesi fa

    Roma, Italia Marriott International, Inc A tempo pieno

    **Job Number** 24109895 **Job Category** Human Resources **Location** The Rome EDITION, Salita di San Nicola da Tolentino 14, Rome, Rome, Italy VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Talent Acquisition and Learning & Development** Follow all company policies and procedures;...