Inside Sales Account

3 mesi fa

Vimercate, Italia Bridgestone A tempo pieno

**Inside Sales Account - Maternity Leave**:
**POSITION SNAPSHOT**:

- JobReq ID: 52532- Type of work: Hybrid- Type of contract: Fixed term/temporary- Full/Part Time: Full time- Location: Vimercate (MB), IT:
**Goal**

The role focuses on **achieving sales objectives** via telematic tools by promoting products, concluding orders and supporting internal sales logistics and contact centre.

**To sell the Company’s products and services through pro-active telephone selling **to specific customer segments. Administration of key sales systems. Coordination with Sales HUB to cross selling and to impact in bottom line collaborating with all company department.

The Inside Sales & Support account, managing all sales actions and tools, **has to engage the tyre dealer, building connection and trust, in order to develop and consolidate the business order by order**.

**Key **Responsibilities**
- Responsible for executing sales strategy, go to market and achieving volumes, mix, profit goals for the assigned customer.
- Achieve assigned targets (Units, NS, GP, Mix, Price, etc) by customer and by product, following company strategy and priorities.
- Outbound prospecting calls, and any other communication method, for sales growth to sell Company’s products and services.
- Orders taking and orders entry management and consequent customer management up to delivery.
- To plan the activities to reach the sales target, scheduling in the right way the calls/contact and preparing for the main customers the effective strategy/materials to collect correct orders.
- Improvement of the Customers Data information: continuous and consistent update information in SAP or any other CRM system.
- All process should be a E2E process of order to cash. Interactive relationships with other departments.
- To keep records of customer insights and actions taken, including transactions, comments, inquiries and complaints. And the full delivery process.
- Execute price increase and sales conditions following internal policies.
- Manage commercial agreements according to Sales strategy.
- Reporting: sales achievements by KPI / Products.
- Ensure proper credit management taking into account all products and following company policies.
- Explain sell-in / sell-out campaigns, promotions / VP by products in order to maximize sales target achievement.
- Identify and segment customers in order to highlight growing prospect to be followed up by field sales account.

**Education**
- Bachelor’s Degree.
- IT tools knowledge: SAP, MS Office (excel, Teams), CRM tool, market intelligence tools.

**Professional Experience**
- Experience in Telemarketing Departments doing Active Selling through Outbound calls
- Customer service/Sales experience in Retail channel

**Skills/Qualifications**
- Customer focus
- Business & sales acumen/ remote sales focus/ proactive approach
- Ability to communicate effectively, both in writing and during phone interactions
- High capability to manage data and reports in a structured manner
- Negotiating skills
- Product knowledge (understanding and ability to propose valid technical alternatives).
- Teamwork and cross functional skills
- Positive and proactive attitude to get agreements with customers and sales force
- Goals Oriented (results & performance driven)
- Autonomy and decision making within the perimeter of the assigned responsibility
- Ability to work under pressure and with challenging targets.
- Continuous learning attitude
- Problem Solving skills

**MORE INFORMATION**:
**We are looking forward to hearing from you**

**DISCLAIMER**:
Diversity and inclusion are a central part of Bridgestone EMEA’s values at the highest level. This is key for our people to show a passion for excellence for improving society connected to the world in which we live. Our commitment to diversity, is linked to our founders mission of ‘Serving Society with Superior Quality’, which is essential in shaping and creating the organization, serving all people, respectfully, connected to our business. We recognize that everyone is different and that attracting, developing and retaining our employees will create a sustainable working environment which is essential to our success. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate in particular on grounds of gender, marital status, race, ethnic origin, color, nationality, national origin, disability, sexual orientation, religion or age.

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