Strategic Account Development Specialist

2 settimane fa


Vimercate, Lombardia, Italia Alcatel-Lucent A tempo pieno

Overview

As a Junior Account Manager at Alcatel-Lucent, you will have the opportunity to develop and maintain long-term relationships with our clients. We are seeking a creative and motivated individual who is eager to take on new challenges and grow their career.

Job Description:

We are looking for a highly skilled and experienced Account Manager to join our team. As an Account Manager, you will be responsible for overseeing a portfolio of assigned customers, developing new business from existing clients, and actively seeking new sales opportunities. You will work closely with our Channels Sales Managers team and other central functions to achieve our goals.

Key Responsibilities:

  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with accounts, customer stakeholders, and executive sponsors
  • Ensure timely and successful delivery of our solutions according to customer needs and objectives
  • Communicate progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Prepare reports on account status
  • Collaborate with sales team to identify and grow opportunities within territory as well as our Business Partners
  • Assist with challenging client requests or issue escalations as needed

Requirements:

To be successful in this role, you will need to have:

  • A minimum of 5 years of experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant similar role in an IT environment
  • Fluent English language skills
  • A hunter profile and door opener is requested
  • Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization
  • Solid experience with Network, Communication & Cloud solutions/products
  • Experience delivering client-focused solutions to customer needs
  • Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail
  • Excellent listening, negotiation, and presentation abilities
  • Strong verbal and written communication skills
  • BA/BS degree in Business Administration, Sales, or relevant field

Salary:

The estimated salary for this position is $70,000 - $90,000 per year, depending on location and experience.

Benefits:

We offer a flexible work environment that allows for a great work-life balance. Our company values include Speed & Agility, Customer Centricity, and Reliability, which we believe make us an exciting place to work.



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