Housekeeping Manager

6 mesi fa


Venezia, Italia Hilton A tempo pieno

An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.

**What will I be doing?**
As an Executive Housekeeper, you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience. An Executive Housekeeper/Housekeeping Manager will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Oversee housekeeping operations
- Oversee Laundry Operations
- Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
- Operate within departmental budgets through effective stock and cost controls and well managed schedules
- Set departmental targets and objectives, work schedules, budgets, and policies and procedures
- Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard
- Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork
- Ensure team members have an up-to-date knowledge of all room categories and amenities
- Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
- Ensure staffing levels cover business demands
- Ensure ongoing training
- Ensure communication meetings are conducted and post-meeting minutes generated
- Manage staff performance issues in compliance with company policies and procedures
- Recruit, manage, train and develop the Housekeeping/Laundry team
- Competent in property management systems
- Assist other departments wherever necessary

**What are we looking for?**
An Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
- A successful track record of managing a large team
- A high school certificate or equivalent
- High level of commercial awareness and cost control capabilities
- Previous experience of managing a department and Profit and Loss account
- Excellent leadership, interpersonal and communication skills
- Committed to delivering high levels of customer service
- Ability to work under pressure
- IT proficiency
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office
- Strong organizational, budget management, and problem solving skills
- Strong communication skills
- A passion for delivering exceptional levels of guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Familiar with Property Management Systems

**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all



  • Venezia, Italia Hilton A tempo pieno

    Housekeeping Manager An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives. **What will I be doing?** As an Executive Housekeeper, you are responsible for overseeing all housekeeping/Laundry...

  • Housekeeping Manager

    1 settimana fa


    Venezia, Italia Hilton A tempo pieno

    Housekeeping ManagerAn Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.**What will I be doing?**As an Executive Housekeeper, you are responsible for overseeing all housekeeping/Laundry...

  • Housekeeping Manager

    4 giorni fa


    Venezia, Italia Hampton by Hilton Venice A tempo pieno

    Stiamo cercando un entusiasta **Housekeeping Manager** per unirsi e guidare il nostro team dedicato nel nuovissimo **Hampton by Hilton Venice Isola Nuova**. In questo ruolo fondamentale, supervisionerai il dipartimento delle pulizie, assicurandoti che i nostri ospiti godano di un ambiente pulito, confortevole e accogliente. La tua leadership sarà cruciale...

  • Housekeeping Manager

    1 settimana fa


    Venezia, Italia Hilton A tempo pieno

    An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.**What will I be doing?**As an Executive Housekeeper, you are responsible for overseeing all housekeeping/Laundry operations to deliver an...


  • Venezia, Italia Marriott International, Inc A tempo pieno

    **Job Number** 24179622 **Job Category** Housekeeping & Laundry **Location** JW Marriott Venice Resort & Spa, Isola delle Rose, Venice, Italy, Italy VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and,...

  • Housekeeping Manager

    1 settimana fa


    Venezia, Italia Marriott International, Inc A tempo pieno

    **Job Number** 24179622**Job Category** Housekeeping & Laundry**Location** JW Marriott Venice Resort & Spa, Isola delle Rose, Venice, Italy, Italy VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Management**JOB SUMMARY**Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if...

  • Room Attendant

    7 mesi fa


    Venezia, Italia Aman Group Sarl A tempo pieno

    Room Attendant - Venice, Italy - Housekeeping - 1656 - Aman Venice **Job Description**: **POSITION OVERVIEW** The housekeeping attendant will report directly to the Housekeeping Manager of the property and will work in a fast paced environment. - The job will be on call and upon operational necessities. **RESPONSIBILITIES** - Satisfying guests and...

  • Room Attendant

    3 mesi fa


    Venezia, Italia Aman Group Sarl A tempo pieno

    Room Attendant Venice, Italy Housekeeping 1656 Aman Venice Job Description POSITION OVERVIEW The housekeeping attendant will report directly to the Housekeeping Manager of the property and will work in a fast-paced environment.The job will be on call and upon operational necessities.RESPONSIBILITIES Satisfying guests and exceeding guests' expectations...


  • Venezia, Italia Sina Centurion Palace A tempo pieno

    **Sina Centurion Palace**, Hotel a 5 stelle a **Venezia**, ricerca: **Front Office Manager**: - Spiccate doti relazionali e problem solving - Leadership, capacità organizzative e riservatezza - Conoscenza dei principali sistemi operativi alberghieri - Collaborare con altri reparti dell’hotel (housekeeping, ristorante, sicurezza, etc.) per garantire un...


  • Venezia, Italia Sina Centurion Palace A tempo pieno

    **Sina Centurion Palace**, Hotel a 5 stelle a **Venezia**, ricerca:**Front Office Manager**:- Spiccate doti relazionali e problem solving- Leadership, capacità organizzative e riservatezza- Conoscenza dei principali sistemi operativi alberghieri- Collaborare con altri reparti dell'hotel (housekeeping, ristorante, sicurezza, etc.) per garantire un servizio...

  • Floor Supervisor

    6 mesi fa


    Venezia, Italia Aman Group Sarl A tempo pieno

    Floor Supervisor - Venice, Italy - Housekeeping - 2072 - Aman Venice **Job Description**: **POSITION OVERVIEW** The Floor Supervisor will assist the first and second Housekeeping Manager in the smooth and efficient running of the Housekeeping department, ensuring that all the policies and procedures outlines in the Departmental Operations Manual are...


  • Venezia, Italia Hotel Excelsior Venice Lido Resort A tempo pieno

    Azienda: Hotel Excelsior Venice Lido Resort Effettua il login per ricevere email con offerte simili Nessun altro albergo di Venezia può offrirvi il privilegio di una spiaggia privata, l’esclusività di un fiabesco palazzo a cinque stelle e la possibilità del relax più completo. In pochi minuti, con la nostra elegante navetta, potrete raggiungere...


  • Venezia, Italia Hotel Excelsior Venice Lido Resort A tempo pieno

    Azienda: Hotel Excelsior Venice Lido Resort Effettua il login per ricevere email con offerte similiNessun altro albergo di Venezia può offrirvi il privilegio di una spiaggia privata, l'esclusività di un fiabesco palazzo a cinque stelle e la possibilità del relax più completo.In pochi minuti, con la nostra elegante navetta, potrete raggiungere Venezia in...

  • Hotel Manager

    6 mesi fa


    Venezia, Italia HNH Hospitality Spa A tempo pieno

    **L'hotel Indigo Venice - Sant'Elena**, facente parte del gruppo HNH Hospitality, **ricerca un/una Hotel Manager** che sarà responsabile per tutto l’operativo della struttura, supervisionando le attività nei diversi reparti. Come Hotel Manager, sarai un partner operativo chiave nella gestione e amministrazione dell'hotel ed al relativo raggiungimento...

  • Floor Supervisor

    1 settimana fa


    Venezia, Italia Aman Group Sarl A tempo pieno

    Floor Supervisor- Venice, Italy- Housekeeping- 2072- Aman Venice**Job Description**:**POSITION OVERVIEW**The Floor Supervisor will assist the first and second Housekeeping Manager in the smooth and efficient running of the Housekeeping department, ensuring that all the policies and procedures outlines in the Departmental Operations Manual are strictly...

  • Hotel Manager

    1 settimana fa


    Venezia, Italia Hnh Hospitality Spa A tempo pieno

    **L'hotel Indigo Venice - Sant'Elena**, facente parte del gruppo HNH Hospitality, **ricerca un/una Hotel Manager** che sarà responsabile per tutto l'operativo della struttura, supervisionando le attività nei diversi reparti.Come Hotel Manager, sarai un partner operativo chiave nella gestione e amministrazione dell'hotel ed al relativo raggiungimento dei...


  • Venezia, Italia Marriott International, Inc A tempo pieno

    **Job Number** 23202090 **Job Category** Management Development Programs/Interns **Location** The Gritti Palace a Luxury Collection Hotel Venice, Campo Santa Maria del Giglio 2467, Venice, Benatky, Italy VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Build upon your classroom studies...

  • Apprendista Governante

    3 settimane fa


    Venezia, Italia Cocal SRL A tempo pieno

    Cerchiamo un'**apprendista governante d'hotel **per il reparto di **housekeeping** del nostro Hotel 4S a Dorsoduro, Venezia. Offriamo un primo inserimento a tempo determinato ma vorremmo collaboratori per 12 mesi all'anno con cui poter continuare a viaggiare assieme. È necessaria una precedente esperienza come cameriera ai piani mentre non è richiesta...

  • Hotel Cleaning Specialist

    4 settimane fa


    Venezia, Veneto, Italia Aman Group Sarl A tempo pieno

    Job Title: Hotel Cleaning SpecialistLocation: Venice, ItalyAbout the RoleWe are seeking a highly skilled and detail-oriented Hotel Cleaning Specialist to join our team at Aman Venice. The successful candidate will report directly to the Housekeeping Manager and work in a fast-paced environment.The job will require being on call and working upon operational...


  • Venezia, Italia Room Mate Hotels A tempo pieno

    Hello network! At Room Mate Hotels, we know that the best way to travel is to visit friends. We want you to find different friends in every corner, but they all have something in common: they are unique like you. This time we are Palazzo di Fiori, a builing of luxury apartments in the center of Venice, just a few metres from Piazza San Marco and the famous...