Housekeeping Manager

6 mesi fa

Venezia, Italia Hilton A tempo pieno

Housekeeping Manager

An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.

**What will I be doing?**
As an Executive Housekeeper, you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience. An Executive Housekeeper/Housekeeping Manager will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Oversee housekeeping operations
- Oversee Laundry Operations
- Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
- Operate within departmental budgets through effective stock and cost controls and well managed schedules
- Set departmental targets and objectives, work schedules, budgets, and policies and procedures
- Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard
- Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork
- Ensure team members have an up-to-date knowledge of all room categories and amenities
- Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
- Ensure staffing levels cover business demands
- Ensure ongoing training
- Ensure communication meetings are conducted and post-meeting minutes generated
- Manage staff performance issues in compliance with company policies and procedures
- Recruit, manage, train and develop the Housekeeping/Laundry team
- Competent in property management systems
- Assist other departments wherever necessary

**What are we looking for?**
An Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
- A successful track record of managing a large team
- A high school certificate or equivalent
- High level of commercial awareness and cost control capabilities
- Previous experience of managing a department and Profit and Loss account
- Excellent leadership, interpersonal and communication skills
- Committed to delivering high levels of customer service
- Ability to work under pressure
- IT proficiency
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office
- Strong organizational, budget management, and problem solving skills
- Strong communication skills
- A passion for delivering exceptional levels of guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Familiar with Property Management Systems

**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

  • Housekeeping Manager

    2 mesi fa

    Venezia, Italia Hampton By Hilton Venezia A tempo pieno

    Join us at the brand-new Hampton by Hilton Venezia Tronchetto, opening in late 2024.We're seeking a dynamic Housekeeping Manager to oversee daily operations, ensuring high standards of cleanliness and guest satisfaction.Responsibilities include managing room availability, conducting inspections, controlling costs, and supervising the team.You'll also...

  • Housekeeping Manager

    5 mesi fa

    Venezia, Italia Hilton A tempo pieno

    An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives. **What will I be doing?** As an Executive Housekeeper, you are responsible for overseeing all housekeeping/Laundry operations to deliver an...

  • Housekeeping Operations Manager

    1 mese fa

    Venezia, Veneto, Italia Hampton By Hilton Venezia A tempo pieno

    We are seeking a dynamic Housekeeping Manager to oversee daily operations at the Hampton by Hilton Venezia Tronchetto. The ideal candidate will have a proven track record of managing room availability, conducting inspections, and controlling costs. Additionally, they will be responsible for supervising a team, handling budgeting, staff performance, and...

  • Housekeeping Attendant

    4 settimane fa

    Venezia, Veneto, Italia Aman Group Sarl A tempo pieno

    As a Housekeeping Attendant with Aman Group Sarl, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests.Key responsibilities include:Satisfying guests and exceeding their expectationsProjecting a positive hotel imageCollecting and distributing guest laundryCleaning all areas of the hotel as instructed by the...

  • Housekeeping Associate

    3 settimane fa

    Venezia, Veneto, Italia AMAN A tempo pieno

    Position OverviewThe Housekeeping Attendant is a vital member of our team at AMAN, responsible for delivering exceptional customer service and ensuring the highest standards of cleanliness in our hotel.ResponsibilitiesWe are looking for a detail-oriented and organized individual to join our housekeeping team.The selected candidate will work closely with the...

  • Housekeeping Attendant

    4 settimane fa

    Venezia, Veneto, Italia Aman A tempo pieno

    At Aman, we're committed to delivering exceptional luxury experiences. As a Housekeeping Attendant, you'll play a vital role in ensuring our guests feel at home. Your responsibilities will include:Key Responsibilities:Satisfying guests and exceeding their expectationsProjecting a positive hotel imageCollecting and distributing guest laundryCleaning all areas...

  • Luxury Housekeeping Manager

    1 settimana fa

    Venezia, Veneto, Italia Marriott International A tempo pieno

    The Gritti Palace, a Luxury Collection Hotel, is seeking an experienced Executive Housekeeper to lead our housekeeping team.As a key member of our management team, you will be responsible for overseeing the daily operations of housekeeping and laundry services, ensuring that all guest rooms, public spaces, and employee areas are clean and well-maintained.We...

  • Hotel Housekeeping Professional

    6 giorni fa

    Venezia, Veneto, Italia Aman Group Sarl A tempo pieno

    Job OverviewWe are seeking a skilled Hotel Housekeeping Professional to join our team at Aman Venice in Venice, Italy.The ideal candidate will have previous experience in the same role and be fluent in Italian and English. Excellent communication and teamwork skills are essential for this position.ResponsibilitiesSatisfy guests by providing exceptional...

  • Luxury Housekeeping Professional

    2 settimane fa

    Venezia, Veneto, Italia Aman Group Sarl A tempo pieno

    Job OverviewWe are seeking a highly skilled Luxury Housekeeping Professional to join our team at Aman Venice in Venice, Italy.About the RoleThe successful candidate will be responsible for providing exceptional housekeeping services to our guests, ensuring a clean and comfortable environment throughout their stay.This is an on-call position, requiring...

  • Floor Operations Manager

    3 settimane fa

    Venezia, Veneto, Italia AMAN A tempo pieno

    The Housekeeping Department at AMAN is seeking an experienced Floor Operations Manager to assist the first and second Housekeeping Manager in the smooth and efficient running of the Housekeeping department.Key Responsibilities:Ensure Housekeeping Attendants deliver exceptional guest service at all times, adhering to the Departmental Operations Manual.Handle...

  • Floor Operations Manager

    4 settimane fa

    Venezia, Veneto, Italia AMAN A tempo pieno

    Job SummaryThe Floor Operations Manager will be responsible for assisting the first and second Housekeeping Manager in the smooth and efficient running of the Housekeeping department. This role ensures that all policies and procedures outlined in the Departmental Operations Manual are strictly adhered to.Key Responsibilities• Ensures Housekeeping...

  • Housekeeping Manager

    1 mese fa

    Venezia, Italia Marriott International, Inc A tempo pieno

    **Job Number** 24179622 **Job Category** Housekeeping & Laundry **Location** JW Marriott Venice Resort & Spa, Isola delle Rose, Venice, Italy, Italy VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and,...

  • Room Attendant

    6 mesi fa

    Venezia, Italia Aman Group Sarl A tempo pieno

    Room Attendant - Venice, Italy - Housekeeping - 1656 - Aman Venice **Job Description**: **POSITION OVERVIEW** The housekeeping attendant will report directly to the Housekeeping Manager of the property and will work in a fast paced environment. - The job will be on call and upon operational necessities. **RESPONSIBILITIES** - Satisfying guests and...

  • Floor Operations Manager

    2 settimane fa

    Venezia, Veneto, Italia AMAN A tempo pieno

    At AMAN, we are seeking a highly skilled Floor Supervisor to join our Housekeeping team. As a key member of our department, you will assist the first and second Housekeeping Managers in ensuring the smooth and efficient running of our Housekeeping department.Key Responsibilities:Ensure Housekeeping Attendants deliver exceptional guest service at all...

  • Room Attendant

    2 mesi fa

    Venezia, Italia Aman Group Sarl A tempo pieno

    Room Attendant Venice, Italy Housekeeping 1656 Aman Venice Job Description POSITION OVERVIEW The housekeeping attendant will report directly to the Housekeeping Manager of the property and will work in a fast-paced environment.The job will be on call and upon operational necessities.RESPONSIBILITIES Satisfying guests and exceeding guests' expectations...

  • Hotel Service Associate

    4 settimane fa

    Venezia, Veneto, Italia AMAN A tempo pieno

    POSITION OVERVIEWThe Housekeeping Attendant will report directly to the Housekeeping Manager of the property and work in a fast-paced environment. This role will be on call and subject to operational necessities.RESPONSIBILITIES• Satisfy guests and exceed their expectations• Project a positive hotel image• Collect and distribute guest laundry• Clean...

  • Front Office Manager e Addetto/a Al Ricevimento a

    1 settimana fa

    Venezia, Italia Sina Centurion Palace A tempo pieno

    **Sina Centurion Palace**, Hotel a 5 stelle a **Venezia**, ricerca: **Front Office Manager**: - Spiccate doti relazionali e problem solving - Leadership, capacità organizzative e riservatezza - Conoscenza dei principali sistemi operativi alberghieri - Collaborare con altri reparti dell’hotel (housekeeping, ristorante, sicurezza, etc.) per garantire un...

  • Floor Operations Manager

    4 settimane fa

    Venezia, Veneto, Italia AMAN A tempo pieno

    Job Title: Floor SupervisorThe Floor Supervisor is a key team member who plays a vital role in the smooth operation of the Housekeeping department at AMAN. Reporting to the first and second Housekeeping Managers, the successful candidate will be responsible for ensuring that all policies and procedures outlined in the Departmental Operations Manual are...

  • Floor Supervisor

    5 mesi fa

    Venezia, Italia Aman Group Sarl A tempo pieno

    Floor Supervisor - Venice, Italy - Housekeeping - 2072 - Aman Venice **Job Description**: **POSITION OVERVIEW** The Floor Supervisor will assist the first and second Housekeeping Manager in the smooth and efficient running of the Housekeeping department, ensuring that all the policies and procedures outlines in the Departmental Operations Manual are...

  • Housekeeping Manager

    1 mese fa

    Venezia, Italia Hotel Excelsior Venice Lido Resort A tempo pieno

    Azienda: Hotel Excelsior Venice Lido ResortEffettua il login per ricevere email con offerte similiNessun altro albergo di Venezia può offrirvi il privilegio di una spiaggia privata, l'esclusività di un fiabesco palazzo a cinque stelle e la possibilità del relax più completo.In pochi minuti, con la nostra elegante navetta, potrete raggiungere Venezia in...