Floor Operations Manager
3 settimane fa
The Floor Supervisor is a key team member who plays a vital role in the smooth operation of the Housekeeping department at AMAN. Reporting to the first and second Housekeeping Managers, the successful candidate will be responsible for ensuring that all policies and procedures outlined in the Departmental Operations Manual are strictly adhered to.
Key Responsibilities:
• Lead by example and maintain high standards of cleanliness and organization in all areas of the hotel.
• Conduct regular quality checks on works done by Housekeeping Room Attendants to ensure that they are meeting the expected standards.
• Collaborate with the Housekeeping team to ensure that all rooms are clean and complete in a timely manner.
• Investigate and resolve any guest complaints in a prompt and professional manner.
Requirements:
• Proven experience as a Housekeeping Supervisor or similar role in a large organization.
• Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
• Ability to work varied shifts, including evenings and weekends, as required.
• Strong attention to detail and ability to maintain confidentiality when handling sensitive information.
What We Offer:
AMAN offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.
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