Agent Operations Mxp

8 mesi fa

Milano, Italia Cargolux A tempo pieno

TASK RESPONSIBILITIES:
**Ensure safe and reliable completion of all ground operations activities**
- By ensuring all activities with regard to safety, security, quality, effectiveness and efficiency foreseen in local and international laws and regulations are met
- By ensuring that ground processes, as described in _eCARE_, are performed in accordance with the requirements of the Ground Ops Quality System
- By ensuring that customers’ needs and expectations are understood and met (more specifically, but not limited to dangerous goods, live animals, perishables, off-size cargo.)
- By ensuring availability of qualified staff, subcontractors or other resources
- By assisting other Cargolux stations in any operational related matters
- By monitoring work-processes and supervising Ground Handling agents, other service providers and trucking companies
- By ensuring compliance regarding safety and procedures with the provisions of the _eCARE_ manual, the Security Program manual and other corporate manuals

**Supervise and co-ordinate warehouse/cargo handling activities**
- By monitoring the GHA’s cargo acceptance, storage and handling/build up activities
- By giving instructions and monitoring the palletising of special cargo i.e. live animals, vehicles, heavy and off size, valuables according to _eCARE_ procedures
- By writing accurate handling reports in case of handling discrepancies
- By supporting tracing functions

**Aircraft Load Planning and Loading supervision**
- By collecting the ULD information from the GHA
- By issuing a load plan with the CV weight & balance software
- By planning the load in such a way allowing the next download station a safe and on time turn round
- By handing out the load plan/loading instructions to the GHA
- By issuing the load plan, load sheet and cargo related notifications to captain (notoc)
- By supervising GHA staff operating the cargo loading system
- By verifying that the load plan matches the load on board the aircraft
- By giving instructions to loading personnel for tie down requirements.

***Coordinate CV aircraft turnaround activities**
- By ensuring/coordinating for the required parking spot and handling equipment with the airport/GHA
- By timing the complete aircraft unloading and loading process
- By giving accurate estimate times on the offload/load duration for crew call out purposes
- By requesting the temperature set up on the aircraft
- By advising and reporting any offload/load process disruption and reason
- By reporting any loading system malfunction and cargo hold damage during the turn round
- By establishing the aircraft offload/ load sequence

**Supervise Ramp Handling activities**

**_ Ensure on-time performance for all Cargolux flights_**
- By coordinating schedule with network management, flight dispatch and network punctuality
- By anticipating potential schedule disruptions and organize corrective action(s)
- By reacting to all schedule disruptions and organize corrective action(s)
- By coordinating, monitoring and supervising that all ramp activities and services are performed in accordance to flight schedule

**_ Coordination of ramp activities and services with GHA(s), maintenance, flight dispatch/operations control and other service providers (i.e. fuel, de-icing, catering providers, etc.)._**
- **_ _**By checking that all required data concerning off-load and load of the aircraft is available
- By checking that all particulars concerning passengers, catering, operations have been taken into account
- By checking that ground equipment is available, serviceable and in position
- By checking that adequate parking stand is available and clear of FOD’s
- By checking that required personnel is available and correctly dispatched and briefed of his duties

ESSENTIAL REQUIREMENTS FOR THE POSITION:

- Italian and English are mandatory
- High school diploma
- It skills (MS office, etc)
- Ramp/aircraft handling experience
- Aircraft weight & balance / load control experience are an advantage

WORKING CONDITIONS:

- Position based in Malpensa (IT)
- Occasional business trips may be required
- Flexibilty in working hours
- Work on shifts
- A certificate of good conduct will be required

  • Customer Operations

    1 mese fa

    Milano, Italia Gi Group S.P.A A tempo pieno

    Gi Group, ricerca per azienda multinazionale leader nella produzione di pneumatici un Agente Customer Operations da inserire all'interno del team Operations dedicato al mercato Italia.La figura svolgerà un ruolo fondamentale nel garantire un servizio di qualità alla clientela, supportando l'intero ciclo di gestione degli ordini e il processo di...

  • Customer Operations

    1 mese fa

    Milano, Italia Gi Group S.P.A A tempo pieno

    Gi Group, ricerca per azienda multinazionale leader nella produzione di pneumatici un Agente Customer Operations da inserire all'interno del team Operations dedicato al mercato Italia.La figura svolgerà un ruolo fondamentale nel garantire un servizio di qualità alla clientela, supportando l'intero ciclo di gestione degli ordini e il processo di...

  • Customer Operations

    1 mese fa

    Milano, Italia Gi Group S.P.A A tempo pieno

    Gi Group, ricerca per azienda multinazionale leader nella produzione di pneumatici un Agente Customer Operations da inserire all'interno del team Operations dedicato al mercato Italia. La figura svolgerà un ruolo fondamentale nel garantire un servizio di qualità alla clientela, supportando l'intero ciclo di gestione degli ordini e il processo di...

  • Agente di Commercio

    6 mesi fa

    Milano, Italia A21Holding SRL A tempo pieno

    **Car Solution Rent S.r.l**., parte del gruppo **A21Holding,** è una società di noleggio a lungo e breve termine, con oltre 15 anni di esperienza nel settore del noleggio ad aziende, privati, carrozzerie e officine. Specializzati nella gestione dei parchi auto e delle vetture di cortesia per il settore autoriparazione. L’azienda, per ampliamento della...

  • Operation Agent Milan Malpensa

    4 mesi fa

    Milano, Italia OK Mobility A tempo pieno

    The people who make up OKTeam know that with effort, enthusiasm, passion and perseverance we achieve extraordinary things. It is a professional and personal challenge that allows you to develop, acquire knowledge and become more professional. The Fleet Preparation & Maintenance team is looking for a colleague as Operations Agent for the correct management of...

  • Front Office Agent

    6 mesi fa

    Milano, Italia Leonardo Milan City Center A tempo pieno

    **About us**: **BE YOURSELF** - with us, your personality counts! In the Leonardo Family we unite people of different origins and religions, different genders and ages, sexual orientation or possible disabilities. This diversity makes us strong, every day. Join our team and start your career journey with us as Front Office Agent (d/f/m)! **What we...

  • Agente di Commercio Plurimandatario

    7 mesi fa

    Milano, Italia A21Holding SRL A tempo pieno

    **Car Solution Rent S.r.l**., parte del gruppo **A21Holding,** è una società di noleggio a lungo e breve termine, con oltre 15 anni di esperienza nel settore del noleggio ad aziende, privati, carrozzerie e officine. Specializzati nella gestione dei parchi auto e delle vetture di cortesia per il settore autoriparazione. L’azienda, per ampliamento della...

  • Sales and Operations Junior

    2 settimane fa

    Milano, Italia Euro Master Studio srl A tempo pieno

    Master Studio ricerca 2 risorse nel ruolo di Sales and Operations Junior per l’ampliamento del suo ufficio di Milano. Una risorsa sarà assegnata al reparto di anno scolastico all'estero e una al reparto dei soggiorni linguistici all'estero (vacanze studio junior e corsi di lingua per adulti). Responsabilità Principali: - Ricezione e presa in carico...

  • Agenti di Commercio Plurimandatari

    2 mesi fa

    Milano, Italia A21Holding SRL A tempo pieno

    **A21holding S.r.l.**, gruppo operativo e di investimento, che possiede 4 società controllate operanti nell’ambito del comparto automotive e delle riparazioni di autoveicoli, per la propria società del gruppo **Car Solution Rent S.r.l. **, è alla ricerca di agenti di commercio plurimandatari per l’ampliamento della propria rete di vendita...

  • Claims Operations Leader Italy and Cee

    6 mesi fa

    Milano, Italia Marsh A tempo pieno

    Marsh is looking for an Italy Claims Operations Leader to join our team. **What can you expect?** With responsibility for Italy Claims Operations organization, this Leader will direct claims operations activities to optimize effective and efficient delivery of services. In this critical role you will oversee processes and departmental strategy while...

  • Stage Fondi D'Investimento_Area Operations

    2 mesi fa

    Milano, Italia Adecco A tempo pieno

    Adecco Credit & Banking, seleziona per importante realta bancaria di respiro internazionale una figura per inserimento in Stage Fondi D'Investimento_Area Operations Il tirocinante acquisira conoscenze relative all'operativita quotidiana e all'attivita di supporto ai clienti, nonché conoscenze relative alla contrattazione di fondi di investimento.Sviluppera...

  • Stage Fondi D'Investimento_Area Operations

    2 mesi fa

    Milano, Italia Adecco Italia Spa A tempo pieno

    Adecco Credit & Banking, seleziona per importante realtà bancaria di respiro internazionale una figura per inserimento in Stage Fondi D'Investimento_Area Operations Il tirocinante acquisirà conoscenze relative all'operatività quotidiana e all'attività di supporto ai clienti, nonché conoscenze relative alla contrattazione di fondi di investimento....

  • CAT A Engineer

    7 mesi fa

    Milano, Italia SEAS srl A tempo pieno

    Description: South East Aviation Services S.r.l. (SEAS) is looking for CAT A Engineers to be based in MXP. The successful candidate is energetic, committed and willing to work in a dynamic and fast changing environment. Requirements: Must hold a current EASA Part 66 qualified Cat A License Boeing aircraft experience an advantage ...

  • Global Operations Associate

    4 mesi fa

    Milano, Italia Flexport A tempo pieno

    At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport...

  • Global Operations Associate

    7 giorni fa

    Milano, Italia Flexport A tempo pieno

    At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport...

  • Front Office Agent

    6 mesi fa

    Milano, Italia Leonardo Milan City Center A tempo pieno

    **About us**: Leonardo Hotels is well positioned for the future as a long-term secure employer and is looking for personalities! We live our motto **BE YOURSELF**. Conformity, strict regulations and rigid rules have long been history with us. What counts for us is your personality. Nobody has to hide or change for us - just be who you are. In our colourful...

  • Front Office Agent

    3 mesi fa

    Milano, Italia Leonardo Milan City Center A tempo pieno

    About us BE YOURSELF – with us, your personality counts!In the Leonardo Family we unite people of different origins and religions, different genders and ages, sexual orientation or possible disabilities.This diversity makes us strong, every day.Join our team and start your career journey with us as Front Office Agent (d/f/m)!What we offer Support in...

  • Stage Fondi D'Investimento_Area Operations

    1 mese fa

    Milano, Italia Adecco Italia S.P.A. A tempo pieno

    Adecco Credit & Banking, seleziona per importante realtà bancaria di respiro internazionale una figura per inserimento in Stage Fondi D'Investimento_Area Operations Il tirocinante acquisirà conoscenze relative all'operatività quotidiana e all'attività di supporto ai clienti, nonché conoscenze relative alla contrattazione di fondi di investimento....

  • Stage Fondi D'Investimento_Area Operations

    1 mese fa

    Milano, Italia ADECCO ITALIA S.p.A. A tempo pieno 1.000 €

    Adecco Credit & Banking, seleziona per importante realtà bancaria di respiro internazionale una figura per inserimento in Stage Fondi D'Investimento_Area Operations Il tirocinante acquisirà conoscenze relative all'operatività quotidiana e all'attività di supporto ai clienti, nonché conoscenze relative alla contrattazione di fondi di...

  • Stage Fondi D'Investimento_Area Operations

    1 mese fa

    Milano, Italia Adecco Italia S.P.A. A tempo pieno

    Adecco Credit & Banking, seleziona per importante realtà bancaria di respiro internazionale una figura per inserimento inStage Fondi D'Investimento_Area OperationsIl tirocinante acquisirà conoscenze relative all'operatività quotidiana e all'attività di supporto ai clienti, nonché conoscenze relative alla contrattazione di fondi di investimento....