Alexander Mcqueen Retail Operations Manager
2 mesi fa
Summary
Innovative, uncompromising, romantic, provocative, upholding the power of emotion and the touch of the human hand: these are all elements that describe the fashion of the house of Alexander McQueen. The brand is synonymous with modern British couture, renowned for its strong identity and celebration of unbridled creativity. Integral to the McQueen culture is the juxtaposition between contrasting elements: femininity and masculinity, fragility and strength, tradition and modernity. Under the creative direction of Sarah Burton, the house produces critically acclaimed collections, driven by unparalleled vision and respect for craftsmanship. Burton was made Head of Design for womenswear in 2000 and was appointed Creative Director in 2010. The luxury brand was founded by Lee Alexander McQueen in 1992. Among the greatest fashion designers of his time, the legacy of his work lives on.
**Job Description**:
Your Opportunity:
We are looking for an experienced Retail Operations professional to join our Italy Retail team. You will work together with Store Managers, the EMEA Retail Operations Manager and other key functions in order to ensure best in class and consistent processes and practices are in place to deliver exceptional client experience and achieve our commercial goals.
How you will contribute:
- Ensure consistency of best-in-class operational practice and policy within region in line with Global and Regional Guidelines
- Provide coaching and training to local store teams to support their development and ensure high level of competence in retail operations policies and best practices.
- Resolve day to day operational issues as they arise
- Collaborate with the Store Teams to promote continuous process improvement and spot opportunities for process optimization across all store operations (front and back of house)
- Collaborate with Merchandising, Sales & Demand Planning, Inventory, Retail teams to secure the smooth running of the supply chain
- In partnership with Inventory Control, ensure the effective management of stock takes, cycle counts and other relevant activities
- Coordinate and maintain adequate levels of Store supplies and packaging and any other materials required for the smooth operation of the stores.
- Ensure Health & Safety policies are in place, respecting local legislation and company guidelines, and support to embed sustainable principals in store
- Identify any maintenance needs and coordinate relevant actions
- End to End project management of store opening, refurbishments, relocations from a retail operations aspect
- Champion the roll out of new initiatives across your area
Who you are:
- Ideally you have considerable previous experience in a similar role
- Business savvy with ideally good understanding of luxury retail
- Strong understanding of applicable regulations
- Have a cost control mindset and able to understand the financial impact of decisions
- Have lead projects, have strong planning and analytical skills and a keen eye for details
- You are a cross functional team player and have excellent communication and interpersonal skills
- Confident working in tight deadlines and managing multiple priorities
- Good level of business English is mandatory
- Degree level or equivalent qualifications will be considered an asset
- Please kindly note this role is based in Milan and will require regular travel to other store locations_
Why work with us?
This is a fantastic opportunity to become part of a dynamic team with a visionary brand that offers possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Job Type
Regular
Start Date
2023-08-11
Schedule
Full time
Organization
Alexander McQueen Italia
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