Service Business Development Specialist
1 settimana fa
ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest.
Service Business Development Specialist
Travel circa 50% in Italy and SE Europe
Some presence in the Piacenza office will be required
Tasks
Primarily responsible for the research and identification of service revenue opportunities within our market segments. This position is also responsible for proactively approaching and securing service revenue opportunities and the development of customer relationships to support further growth. The owner of the position will have to demonstrate supervision, initiative and strong relationships with all areas of the business and work in close collaboration with customer and technical service colleagues, both locally and within the ZOLL corporation.
Job Dimension
- Responsible for service contracts and post-equipment
- Identify, research and prepare contract quote as well as communicate with prospective customers
- Extended warranty of new business: Promote service contracts to customers with i.e., factory warranty or a lapse in warranty
- Training: Promote training classes to eligible customers
- Regular written structured reporting, and completion of management reporting tools
- Coordinating processes, schedules and billing for customer technical training and services
- To provide feedback to the Technical Service Manager in case of any problems, solutions or opportunities
- Customer Care / Meeting and exceeding customer satisfaction targets
- Reporting special incidents to the manager and QA team
- Close cooperation with other European Tech Service departments and Headquarters
- Supporting the development of processes for continuous improvement in quality, in the own area of responsibility
**Requirements**:
- Bachelor degree and 3 years in business dev and service environment, preferably in the healthcare industry
- Experience in a matrix organisation advantageous
- Fluent in Italian and English
- Ability to work under own initiative, setting and achieving targets
- Customer interfacing skills
- Ability to set priorities and activity to deadlines
- Proficient with CRMS tools e.g Oracle or similar
- Driver's license class B
-
Service Business Development Specialist
6 giorni fa
Piacenza, Emilia-Romagna, Italia Zoll Gmbh A tempo pienoZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency.With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings.Hospitals, emergency medical services (EMS), and others trust us to provide high-quality...
-
Service Business Development Manager
3 settimane fa
Piacenza, Emilia-Romagna, Italia Zoll Medical Corporation A tempo pieno**Service Business Development Manager**:**Location: Piacenza, Italy**:**Resuscitation**:ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency.With customers in more than 140 countries, we continue to expand our reach, as well as our product...
-
Customer Service Specialist
1 settimana fa
Piacenza, Italia Zoll Medical Corporation A tempo pienoAs a Customer Service Specialist are primarily responsible for front line customer interaction, advice and order processing. You will demonstrate good communication, initiative and strong customer focus ability and work in close collaboration with your team colleagues, Sales, Business Partners & operations colleagues (both local and within ZOLL Corporate)....
-
IT Product Development Specialist
2 giorni fa
Piacenza, Emilia-Romagna, Italia Iveco Group A tempo pienoWe are Iveco Group, a Company transforming our business for a sustainable future.Our diversified portfolio covers commercial and specialty vehicles, as well as powertrain offerings.We have seven brands, each a major force in its specific market.We seek a skilled IT Specialist to join our team. The successful candidate will analyze, design, and implement IT...
-
It Specialist
3 settimane fa
Piacenza, Emilia-Romagna, Italia Iveco Group A tempo pieno3 days ago Be among the first 25 applicantsWe are Iveco Group, a Company committed to transforming our business and leading the change to a more sustainable future.We constantly push towards new solutions and drive innovation in our products and services.We have a diversified business portfolio covering the full range of commercial and specialty vehicles, as...
-
Service Manager
2 settimane fa
Piacenza, Italia Nilfisk A tempo pienoWe are looking for a service manager to manage our service department in Italy and handle customer service interactions, reports, and repairs. The service manager's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and managing the service team members, either on the field and in the office....
-
Customer Service Specialist
1 settimana fa
Piacenza, Italia Zoll Medical Corporation A tempo pienoAt ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Acute Care...
-
It Dv Specialist
1 settimana fa
Piacenza, Emilia-Romagna, Italia Iveco Group A tempo pienoWe are Iveco Group, a Company committed to transforming our business and leading the change to a more sustainable future.We constantly push towards new solutions and drive innovation in our products and services.We have a diversified business portfolio covering the full range of commercial and specialty vehicles, as well as a complete powertrain offering.Our...
-
IT DV Specialist
2 settimane fa
Piacenza, Emilia-Romagna, Italia Iveco Group A tempo pienoWHO WE ARE: We are Iveco Group, a Company committed to transforming our business and leading the change to a more sustainable future. We constantly push towards new solutions and drive innovation in our products and services. We have a diversified business portfolio covering the full range of commercial and specialty vehicles, as well as a complete...
-
Piacenza, Emilia-Romagna, Italia Job Just On Business A tempo pienoLa nostra azienda, Just On Business S.p.A., sta cercando candidati motivati per ricoprire il ruolo di Experto/a di Client Service presso una storica azienda cliente operante nel settore della grande distribuzione.Informazioni sull'aziendaNoi lavoriamo al fianco delle nostre aziende clienti per aiutarle a raggiungere i loro obiettivi di vendita e aumentare la...
-
Contract Specialist
3 settimane fa
Piacenza, Italia BOBST A tempo pieno**APPLY NOW** BOBST è uno dei principali fornitori mondiali di attrezzature e servizi per i produttori di imballaggi ed etichette. Siamo presenti in più di 50 paesi, gestiamo 12 stabilimenti di produzione in 8 paesi e impieghiamo oltre 6.000 persone in tutto il mondo. Con oltre 130 anni di successi sui mercati, BOBST è sempre all'avanguardia nello...
-
Warehouse Process Improvement Specialist
3 giorni fa
Piacenza, Emilia-Romagna, Italia Bof Careers A tempo pienoBof Careers is looking for a Warehouse Process Improvement Specialist to enhance our logistics operations. As a key member of our team, you will focus on improving warehouse processes and ensuring efficient supply chain management.Responsibilities:Develop and implement new warehouse operating processesCollaborate with logistics partners to ensure adherence...
-
Sales Specialist
6 giorni fa
Piacenza, Emilia-Romagna, Italia Rstore A tempo pienoJoin to apply for the Sales Specialist - Piacenza role at R-Store SpA Apple Premium Reseller.R-Store, a ottobre 2024, ha acquisito Juice, Rekordata, Med Computer, Med Innovations e ICT, diventando il principale partner di Apple in Italia ed uno dei più rilevanti al mondo.Con 100 negozi, 900 collaboratori e 600mln di fatturat, R-store copre 18 regioni in...
-
Business Analyst Emea Latam
2 settimane fa
Piacenza, Italia ZOLL LifeVest A tempo pieno**Location: Piacenza, Italy**: **Resuscitation**: ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services...
-
Piacenza (Pc) - Responsabile di Officina /service
1 settimana fa
Piacenza, Italia TN Service A tempo pienoLa risorsa individuata risponderà direttamente alla Direzione / Proprietà. Nello specifico: - Sviluppa e migliora i flussi informativi, monitorando e integrando i vari gestionali per la corretta acquisizione, elaborazione e rendicontazione dei dati; - Identifica, in collaborazione con il gruppo di lavoro già presente, i KPI utili per il monitoraggio dei...
-
Sales Specialist
1 settimana fa
Piacenza, Emilia-Romagna, Italia R-Store S.p.A. | Apple Premium Partner A tempo pienoR-Store, a ottobre 2024, ha acquisito Juice, Rekordata, Med Computer, Med Innovations e ICT, diventando il principale partner di Apple in Italia ed uno dei più rilevanti al mondo.Con 100 negozi, 900 collaboratori e 600mln di fatturat, R-store copre 18 regioni in Italia e sviluppa un'offerta consumer capillare nel mercato retail. La divisone retail è...
-
Regional Business Growth Manager
2 giorni fa
Piacenza, Emilia-Romagna, Italia Zoll GmbH A tempo pienoOur Ideal CandidateWe are looking for a driven and results-focused individual who is passionate about delivering exceptional sales performance. The ideal candidate will have a strong sales background, excellent communication skills, and a proven track record of success. They will also have the ability to work independently and as part of a team, with...
-
Field Service Technician
5 giorni fa
Piacenza, Emilia-Romagna, Italia In Job A tempo pienoOn behalf of our client, a international manufacturer of pharmacy automation machines, In Job Spa is looking for aFIELD SERVICE ENGINEERIn order to increment the growth of operations in Italy, the ideal candidate will be part of a dynamic team that will be responsible for the installation and maintenance of innovative machinery for the pharmaceutical...
-
Italian Territory Development Manager
2 giorni fa
Piacenza, Emilia-Romagna, Italia Zoll GmbH A tempo pienoJob DescriptionThe successful candidate will be responsible for driving sales growth and expanding our presence in the Italian market. This includes developing and executing strategic plans to capture new business opportunities, understanding customer needs, and providing exceptional service to maximize customer satisfaction and loyalty.Key...
-
Marketing Business Partner
3 settimane fa
Piacenza, Italia Prospettive Milano A tempo pienoProspettive Milan offers strategic and operational advice to companies that want to develop their business through an innovative organization supported by effective tools and methodologies. From the definition of the corporate identity to the identification of new scenarios, Prospettive Milano supports entrepreneurs in the engineering and design of the...