Sales Manager High End and Entertainment Commercial

2 mesi fa

Milano, Italia Melia Hotels International A tempo pieno

**Sales Manager High End and Entertainment COMMERCIAL AREA ITALY**

**_“The world is yours with Meliá”_**

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?

The figure of the Sales Manager reporting to the Director of Sales Italy and urban Greece will be responsible for achieving the budget of the hotels in the segment for which is responsible or the geographical areas to them with a vision of the business source. Attract, develop and retain accounts and carry out the actions definied in the sales action plan to achieve and exceed the quantitative and qualitative objectives in the hotel Business Plan.

**_What will I be doing?_**

**BUDGET**
- Assist in the preparation of budgets for the assigned segment and/or markets and sectors and in the preparation of the hotel Business Plan
- Monitor the achievement of objectives with the accounts under their direct responsibility, as well as the Key, Strategic and Advanced accounts that show potential for their hotels, coordinating the monitoring of the latter with their respective Account Managers

**HOTEL BUSINESS PLAN**
- Participate in the strategic planning phase of the department and preparation of the hotel Business Plan
- Prepare and implement the actions defined in the sales action plan to achieve and exceed the quantitative and qualitative objectives for the segment, geographic area or sectors assigned to their portfolio.
- Coordinate and ensure the inclusion of their hotels in action plans for the different segments and with Account Managers depending on the needs of the hotels

**BUSINESS REVIEW**
- Preparation of the reports required for the Business Review

**ACCOUNT MANAGEMENT**
- Manage local accounts not assigned to Account Managers. Promote hotels to local accounts along with global MHI programmes and tools such as MeliaPro Rewards, TravelLabs, etc.
- Generate new high end business opportunities for the company in collaboration with the Sales Development in order to increase the the potential for other destinations/hotels
- Receive and manage requests from account customers (from their assigned segments, geographical areas or sectors) and respond to those requests (coordinating with the Account Manager if it is an assigned account)
- Prepare and complete high end RFPs in collaboration with the luxury team, and negotiate directly with the account or through the Account Manager for the account. Prepare the Business Case required to attract new accounts.
- Personally monitor the accounts for each hotel and act as a point of contact for any possible incidents with accounts, assuming ultimate responsibility for closing the incident and offering a solution to the customer.
- Detection of new luxury business opportunities in the different business segments in traditional markets and prospecting for accounts in potential new markets for the destination, directly in the market itself or with the help of incoming travel agencies or tourism organisations
- Negotiation of agreements for each of the hotels, along with their drafting, signature and upload to the relevant internal platform. Communicate any such agreements and coordinate with the departments involved.

**GROUP MANAGEMENT**
- Coordinate with the Group Sales Manager any request for a high end and entertainment meeting or group that their accounts/markets may make for the hotels in the area, provide personal support to close the deal
- Coordinate with the Group Desk and through the Cross-selling programme any high end and entertainment meeting or group request their accounts or commercial visits may generate for other MHI hotels

**TRADE FAIRS**
- Attend the assigned events and sales missions organised by third parties or by MHI

**PREOPENINGS**
- Participate in the preparation and implementation of the Preopening Action Plan for the hotel
- Create a calendar of site inspections prior to the opening of the hotel for both luxury local and key accounts in coordination with the Segment Managers.
- Propose specific campaigns with accounts under their responsibility and ensure their correct distribution.

**COMMUNICATION**
- Actively participate in local and international professional organisations and forums related to Travel Industry segments

**DIGITALISATION**
- Promote and develop virtual sales activities for the hotels in the area to reach a greater number of customers in a more efficient and dynamic way within the MeliaPro TravelLabs environment.

**SITE INSPECTION**
- Coordinate and attend fam trips in hotels in the area
- Plan and implement site inspections of

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