Quality Manager

Empowering people, creating technology.

**Responsibilities**:
- Leads and provides guidance to the site Quality Management department- Develops, implements, and maintains the site Quality Management System and processes with the goal of aligning to the requirements of relevant standards, the internal Global Quality Management System, and customer specific needs- Outlines, monitors, reports, implements, and improves the Quality Key Performance Indicators derived from the internal Global guidance, while continuously measuring the performance of the site management system- Defines improvement actions in collaboration with the site Management team and supports Corporate projects focused on Quality improvement or correction efforts- Implements and maintains the Claim Management Process in accordance to the internal standards- Drives problem-solving through the support of root-cause analyses and the implementation of corrective actions- Leads and facilitate discussions for customer complaints- Plans, coordinates, controls, and reviews internal, external, and customer audits- Facilitates and monitors action plans to address audit nonconformances and offers plans to improve the Quality Management System- Participates in cross-site audits, including performing Quality System audits at other location(s)- Coordinates and monitors the fulfillment of all legal and internal requirements regarding Health, Safety and Environment- Leads by example and line with the Freudenberg Guiding Principles and the Code of Conduct, while developing employees, driving Talent Acquisition and Management processes, and fostering a proactive work culture

Qualifications:
Bachelor’s Degree in Relevant Field; advanced degree preferred or compensating years of experience

Specified Years of Industry-relevant experience

Specified Years of Relevant Leadership experience

Relevant certifications, system experience, and training

Professional-Level English language skills preferred

Communication & Collaboration: Communicates clearly and concisely, while serving as a sparring partner to internal/external stakeholders. Fosters teamwork between employees and across the organization.

Value for Customers: Drives a customer-oriented business strategy and provides indispensable support to deliver successful outcomes.

Innovation: Envisions the impact of potential future trends and proactively drives necessary changes. Encourages creativity and initiative from employees.

Drive & Execution: Inspires and motivates self and others, while taking full accountability for actions and results.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg Sealing Technologies S.a.s. di Externa Italia S.r.l.u.