Account Manager

6 mesi fa

Milano, Italia International SOS A tempo pieno

International SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. Established 35 years ago, we have become the market leader in global telehealth services and digital health solutions for an extensive client base of Fortune 500 companies, NGO’s and governments around the world.

**About the role**:
About the role:
Do you understand the goals, drivers, and needs of others?
Are you ready to go the extra mile for your clients?
Do you see the bigger picture?

We are looking for an experienced Account Manager to join our team, based in Milan.
As an Account Manager at the world’s leading health and security services company you will help organisations fulfil their duty of care responsibilities to ensure that their employees are protected from health and security threats wherever they are in the world.

**Key responsibilities**:

- Managing a predefined list of existing accounts to ensure 100% renewal is achieved.
- Cross selling and up selling the range of products and services available to clients
- Generating proposals, pricing, and contract negotiation across all medical and security service solutions for assigned clients or prospects.
- Working closely with the Sales and Marketing Department to ensure smooth, efficient client renewal process, onboarding as well as reviews and reporting.
- Investigating and preparing responses to complaints handling and quality assurance events
- Developing cross border sales through proactive cooperation with other regions.

**About you**:

- Previous experience as an Account Manager in a professional services environment
- Experience of selling in a cross-border b2b sales environment
- A natural networker and a team player
- A passion for research and finding solutions
- Excellent numeric, written, and oral communication skills.
- Exceptional organisational skills with the ability to successfully manage numerous clients simultaneously
- Fluency in Italian And English

**Benefits**:
Matrixed, international and multicultural environment
Meal voucher: 7€ per day
Hybrid working: Monday and Friday from home
Corporate benefits
Great location

Europe #hybre

At International SOS, we offer a great working environment, thanks to our commitment to flexible working, diversity, and development. We encourage every person to be their personal best by creating an environment of inclusion, equality and support.

International SOS has been recognised as a Top Employer in the UK by the Top Employer’s Institute (TEI) for 2021.

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