IT Operations Manager

4 mesi fa

Roma, Italia AXA Partners A tempo pieno

Axa Partners Italy is looking for an IT Operations Manager.

Contract type: permanent

Location: Rome
- Zona Tiburtina

Within the IT organization of AXA Partners, the IT Operations Manager leads a team of IT professionals who plans, strategizes and manages the core Infrastructure and workplace services.

Provide technology engineering vision, enable innovation and leverage IT trends that can create business value consistent with AXA Partners requirements and expectations.

The IT Operations manager is in charge of Service Desk and Infrastructure engineering teams and must ensure IT services under scope are run with the expected levels of performance, security and quality to reach business objectives.

Furthermore, he/she is expected to take proactively part to the Global IT Services Community defining technology solutions roadmap and developing people capabilities towards AXA Partners IT vision.

**Manage operationally the delivery of BAU and Projects**:

- Anticipate and deliver IT roadmap on his/her perimeter
- Manage & optimize the BAU and Project budget on his/her perimeter
- He / She validates that IT policies and procedures utilize best practices, technological standards and are efficiently documented.
- He / She supervises the lifecycle of the technology components.
- Provide KPIs and reports on business demands and projects progression, attention / decision points
- Ensuring the excellence of solution analysis, implementation, test, deployment and rollback plans
- Preserve assets availability by implementing disaster recovery, back-up procedures, information security and control standards.
- Ensure AXA Partners’ IT Infrastructure is performing securely and efficiently within agreed metric.
- Maintain quality of service by establishing and enforcing organization standards such as Change Management, Incident and problem Management, among others
- Manage external partners and oversee relationships to ensure first class IT services, ensuring suppliers provide appropriate support, but ultimate ownership, decision making and documentation is owned and overseen through the internal team.
- Create and maintain 7*24 environment assuming strong SLA on main systems and services such as Networks, Servers, Telephony, Storage and Workplace support.
- He / She develops objectives and strategies for the delivery of IT (both hardware and software) within the company.
- Take part in the community to develop best practices and new standards.
- Cooperate with IT Global Infrastructure in the feasibility analysis for new solutions
- Cooperate with financial analysts in estimating the costs and benefits of new solutions,
- Cooperate with Security Information Office to ensure secure solutions
- Partnership with Application Development, BCM and ITSCM to build and run solutions that meet business expectations

**Vostro Profilo** Technical skills and experience**:

- +5 years of experience as an IT Operations Manager or IT Infrastructure / Service Desk Lead within an International environment
- +5 years in direct reports management
- +5 years of experience in vendor management
- Experience in IT Project management
- Experience in Service Delivery management
- Overview of existing and new technologies
- Experience in Workplace services
- IT Security knowledge and risk analysis ability
- Proven experience in defining and presenting technology solutions
- Expertise in Cloud infrastructure (PaaS, IaaS)
- Experience in IT portfolio and budget management with proven track of cost control/improvement
- Solid experience in defining implementation, deployment, test and rollback plans
- Knowledge in generating process documentation
- The ability to conduct cost/benefit analysis
- Proven experience within an ITIL Organization
- Desirable: ITIL and Project Management Certified (Prince 2, PMP, Agile)
- Valuable: CISCO, VMware, Simplivity, Azure, Avaya, Avamar experience and/or certified

**Soft skills**:

- Strong leadership and decision making skills
- Resilience, capacity to work in a matrix environment and changing organization (regional and non-dedicated resources)
- Excellent organization and prioritization skills
- Strong communication skills, including active listening and technical writing skills
- Ability to work under pressure, with tight deadlines and within constraints
- Mentoring and coaching abilities

**About AXA**
Il Gruppo AXA è leader mondiale del settore assicurativo e della gestione patrimoniale. Proteggiamo e consigliamo i nostri clienti in ogni fase della loro vita, offrendo prodotti e servizi che soddisfano le loro esigenze nei settori dell'assicurazione, della protezione personale, del risparmio e della gestione patrimoniale. AXA è il marchio assicurativo leader a livello mondiale, con oltre 100 milioni di clienti. Ci stiamo trasformando "da payer a partner" per i nostri clienti, con una forte attenzione alla prevenzione dei rischi.

La nostra missione: Consentire alle persone di vivere una vita migliore.

I n

  • IT Operations Manager

    4 mesi fa

    Roma, Italia AXA Partners A tempo pieno

    Axa Partners Italy is looking for an IT Operations Manager. Contract type: permanent Location: Rome - Zona Tiburtina Within the IT organization of AXA Partners, the IT Operations Manager leads a team of IT professionals who plans, strategizes and manages the core Infrastructure and workplace services. Provide technology engineering vision, enable...

  • IT Operations Manager

    4 mesi fa

    Roma, Italia AXA A tempo pieno

    Axa Partners Italy is looking for an IT Operations Manager.- Contract type: permanent- Location: Rome - Zona Tiburtina- Within the IT organization of AXA Partners, the IT Operations Manager leads a team of IT professionals who plans, strategizes and manages the core Infrastructure and workplace services.- Provide technology engineering vision, enable...

  • IT Operations Manager

    2 settimane fa

    Roma, Lazio, Italia Axa Group A tempo pieno

    Job Title: IT Operations ManagerAxa Partners Italy is seeking an experienced IT Operations Manager to lead a team of IT professionals in planning, strategizing, and managing core infrastructure and workplace services.Key Responsibilities:Provide technology engineering vision and enable innovation to create business value consistent with AXA Partners...

  • IT Infrastructure Operations Manager

    2 mesi fa

    Roma, Lazio, Italia Thales A tempo pieno

    Company Overview: Thales Alenia Space is a prominent global manufacturer in the space sector, specializing in high-tech solutions for telecommunications, navigation, Earth Observation, and more. With over 40 years of experience, we cater to a diverse clientele, including governments and space agencies, ensuring they have the necessary tools to connect,...

  • IT Infrastructure Operations Manager

    2 mesi fa

    Roma, Lazio, Italia Thales A tempo pieno

    Company Overview: Thales Alenia Space is a prominent global manufacturer in the space industry, specializing in high-tech solutions for various sectors including telecommunications, navigation, Earth observation, and exploration. With over 40 years of experience, we pride ourselves on our diverse skills and cultures, enabling our clients to connect, secure,...

  • Operations Manager

    2 settimane fa

    Roma, Lazio, Italia Engineeringuk A tempo pieno

    About the RoleWe are seeking an experienced Operations Manager to join our team at Amazon Logistics. As an Operations Manager, you will be responsible for leading a team that helps keep our operations safe, efficient, and of a high quality.Key ResponsibilitiesCreate, oversee, and drive a culture of safety and wellbeing.Analyse and implement changes to keep...

  • Trade Operations Manager

    2 mesi fa

    Roma, Italia Pfizer A tempo pieno

    Pfizer assume un Esperto ed Appassionato Trade Operations Manager per la Direzione Finance & Business Operations del Sito di Roma. Perché i Pazienti hanno bisogno di Te Il Trade Operations Manager supporterà attivamente il team a garantire lo sviluppo e il miglioramento continuo del rapporto con i clienti esterni ed i colleghi delle altre funzioni Pfizer...

  • Operations Manager

    3 settimane fa

    Roma, Lazio, Italia Sotheby's group A tempo pieno

    Job Title: Operations ManagerWe are seeking an experienced Operations Manager to join our team at Sotheby's Group. As a key member of our operations team, you will be responsible for overseeing the logistics, art handling, and inventory management of our Milan operation.Key Responsibilities:Coordinate the movement of property between the office and...

  • Associate Director of IT Operations

    3 settimane fa

    Roma, Lazio, Italia Nagarro A tempo pieno

    Join Nagarro's Team of ExpertsWe're a digital product engineering company that's scaling rapidly. Our team of 18,000+ experts across 33 countries is passionate about building products, services, and experiences that inspire and delight. We're looking for talented individuals to join our dynamic and non-hierarchical work culture.About the RoleWe're seeking an...

  • IT-Operations Expert

    24 ore fa

    Roma, Italia Apple Inc. A tempo pieno

    IT-Operations Expert Location: Italy Company: Apple Retail Do you love how it feels to make someone’s day? As an Operations Expert, you know better than anyone else the satisfaction of getting the latest Apple product into your hands. It’s up to you to make sure customers are just as satisfied. By guiding and mentoring your team, you help keep pace...

  • Director of IT Operations

    2 settimane fa

    Roma, Lazio, Italia Nagarro A tempo pieno

    Join Nagarro as a Digital Product Engineering ExpertWe're a dynamic and non-hierarchical company that's scaling rapidly. We build products, services, and experiences that inspire and delight. Our work culture is collaborative and innovative, and we're looking for great new colleagues to join our team.About the RoleWe're seeking a highly skilled IT Operations...

  • Operations Manager

    17 ore fa

    Roma, Lazio, Italia Work & Work SA A tempo pieno

    We are seeking a skilled Operations Manager to oversee the day-to-day activities of our team and ensure smooth project execution.Key Responsibilities:Manage team schedules and allocate tasksCoordinate with stakeholders and vendorsMonitor project progress and report to managementRequirements:Proven track record in operations managementStrong communication and...

  • Operations Manager

    2 settimane fa

    Roma, Lazio, Italia Engineeringuk A tempo pieno

    About the RoleWe are seeking an experienced Operations Manager to join our team at Amazon. As an Operations Manager, you will be responsible for leading operational teams on a shift, managing and developing a team of Area Managers, and driving operational excellence to create the Amazon of tomorrow.Key ResponsibilitiesManage and develop a team of Area...

  • Technology Operations Manager

    2 mesi fa

    Roma, Lazio, Italia Accor A tempo pieno

    Company Overview ABOUT ORIENT EXPRESS Artisan of Travel since 1883, Orient Express is a legendary brand, steeped in history and loved by past, present, and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion. Orient Express...

  • Operations Manager

    2 settimane fa

    Roma, Italia Amazon A tempo pieno

    Il team Operations è il cuore pulsante di Amazon ed è grazie al suo operato impeccabile che riusciamo a elaborare e spedire gli ordini ai nostri clienti in tempi record. Nel ruolo di Operations Lead/Supervisor avrai l’opportunità di toccare con mano l’interazione tra le diverse componenti delle nostre attività operative, contribuendo in prima persona...

  • Operations Excellence Manager

    2 settimane fa

    Roma, Lazio, Italia Hive Logistics A tempo pieno

    Operations Excellence ManagerThe Operations Excellence Manager will be responsible for driving operational excellence and growth with Hive across Europe. This role will involve managing a team of Operations Managers across 4 international markets, ensuring efficient performance of fulfillment KPIs and cost centers, and presenting KPIs to Hive's leadership to...

  • Technology Operations Manager

    2 mesi fa

    Roma, Lazio, Italia Accor A tempo pieno

    Company Overview ABOUT ORIENT EXPRESS Artisan of Travel since 1883, Orient Express is a legendary brand, steeped in history and loved by past, present, and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion. Orient Express...

  • Operations Manager

    4 mesi fa

    Roma, Italia Palazzo Roma A tempo pieno

    Palazzo Roma, cinque stelle lusso di prossima apertura nel cuore della capitale e membro di The Leading Hotels of The World, è alla ricerca di una figura di **Operations Manager** da inserire nel proprio organico. Contratto di lavoro: Tempo pieno, Tempo determinato Retribuzione: Fino a €2.000,00 al mese Benefit: - Buoni pasto Orario: - Festivo -...

  • Store Operations Manager

    2 settimane fa

    Roma, Lazio, Italia Skechers USA Italia S.r.l. A tempo pieno

    As a Store Operations Manager at Skechers USA Italia S.r.l., you will be responsible for ensuring exceptional customer experience throughout the store, supporting daily operations, and motivating the team to achieve their goals. With a competitive salary and benefits package, plus opportunities for career growth, you can make your mark in the world of...

  • IT Manager

    2 settimane fa

    Roma, Lazio, Italia Accor A tempo pieno

    About the RoleWe are seeking a highly experienced IT Manager to join our team within Accor Group, specifically within the luxury hospitality division. The successful candidate will be responsible for overseeing the design, implementation, and maintenance of all IT infrastructures, including networks, servers, software applications, and security protocols.Key...