IT Technician

1 settimana fa

Modena, Italia Sharp Brains Ltd A tempo pieno

Manage Desktop Devices (hardware, software and connectivity) incidents through to
resolution.
- Manage IMAC and desk side support services.
- Manage hard and soft break fix services for laptops and desktops.
- Provide standard and approved hardware and software (operating systems and standard
entire lifecycle (including the remote management of Desktop Devices using appropriate
tools).
- Support, Manage, Optimize and Maintain the configuration and installation of the
Desktop, to include, but not limited to, patch updates, hardware replacements, with
spares provided by vendor.
- Analyse Service Desk calls for Desktop Devices and incident data to identify and advice
Customer of any potential user training requirement and automation.
- Ensure that each Desktop Device is installed with the appropriate Desktop image.
- Manage Desktop Devices (hardware and software) incidents through to resolution.
- Monitor security profiles and anti-virus software on all Desktop Devices and take
appropriate action in the event of non-compliance with security requirements
- Provide VIP support for Desk side issues per contract and be point of contact at the site
for all IT related issues if no other IT support team unavailable like for MI calls.

**Requirements**:

- Knowledge and experience on windows 7 OS
- Good to have - knowledge in AD and smart hands and feet support.
- Good to have - knowledge and experience of supporting MAC devices and tablets
- Experience with Service management tool - ex - Service now
- Should have good expertise on EUC tools, remote support tools, MS office and outlook.
- Preferable to have a good understanding of Lync, VPN, and mobile device support.
- Should be aware of ITIL process of Incident, Change, Problem, Service Request and
related activities like spare and buffer stock management
- Associate degree (A.A.) or equivalent from three-year College or technical school with
an emphasis in electronics required; Bachelor's Degree preferred.

**Job Type**: Contract

**Salary**: Up to €2,600.00 per month

Ability to commute/relocate:

- 41036 Modena, MO: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you agree to work as "Independent Contractor" for this position?

  • Onsite It Technician

    2 settimane fa

    Modena, Emilia-Romagna, Italia Hemmersbach Gmbh & Co. Kg A tempo pieno

    Onsite level 2 IT support for your users in hardware and software problems2 years of IT experience in enduser support within corporationsAbility to build relationshipsExperience in OS, Apps and H/W installation and troubleshooting depending on project productsGood English and fluent Italian languagesYour TasksWe are looking for an Onsite IT Technician with...

  • Onsite It Technician

    4 settimane fa

    Modena, Italia Hemmersbach Gmbh & Co. Kg A tempo pieno

    Onsite level 2 IT support for your users in hardware and software problems 2 years of IT experience in enduser support within corporationsAbility to build relationshipsExperience in OS, Apps and H/W installation and troubleshooting depending on project productsGood English and fluent Italian languagesYour TasksWe are looking for an Onsite IT Technician with...

  • Onsite It Technician

    4 settimane fa

    Modena, Italia Hemmersbach Gmbh & Co. Kg A tempo pieno

    Onsite level 2 IT support for your users in hardware and software problems2 years of IT experience in enduser support within corporationsAbility to build relationshipsExperience in OS, Apps and H/W installation and troubleshooting depending on project productsGood English and fluent Italian languagesYour TasksWe are looking for an Onsite IT Technician with...

  • Ft Pharmacy Technician I

    4 settimane fa

    Modena, Italia Hannaford A tempo pieno

    Address: USA-NY-Modena-2066 Rte 32 Store Code: Store 08346 Pharmacists (2752813) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods,...

  • Pt Pharmacy Technician I

    2 settimane fa

    Modena, Emilia-Romagna, Italia Hannaford A tempo pieno

    Address: USA-NY-Modena-2066 Rte 32 Store Code: Store 08346 Pharmacists Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the...

  • IT Support Specialist

    3 settimane fa

    Modena, Italia Sharp Brains A tempo pieno

    **JOB DESCRIPTION** Desktop Technician will provide day to day local Position Responsibilities and Functions - Provide first/second level contact and problem resolution for customer issues. - Work with vendors to remediate complex AV issues as needed. - Provide timely communication on issue status and resolution. - Maintain ticket updates for all reported...

  • Service Desk Technician

    4 settimane fa

    Modena, Italia Tetra Pak A tempo pieno

    At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen._ **Job Summary**: Tetra Pak is on the brink of a revolution in customer support, and we're...

  • Service Desk Technician

    2 settimane fa

    Modena, Emilia-Romagna, Italia Tetra Pak A tempo pieno

    At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen._Job Summary:Tetra Pak is on the brink of a revolution in customer support, and we're looking...