Customer Operations

2 settimane fa


Roma, Italia VOX Group A tempo pieno

Vox S.p.A. is a leading global company in the tourism industry, providing innovative audio guides and travel experiences for visitors worldwide. We are committed to sharing the world's cultural heritage and encouraging travelers to explore new destinations.

**About the Role**

**Responsibilities**:

- Provide accurate information about our products and services to customers.
- Troubleshoot and resolve customer issues, ensuring a satisfactory outcome.
- Assist customers in using our software and related products.
- Support the content team in onboarding and training new customers, if needed.
- Gather customer feedback and insights to help improve our products and services.

**Qualifications**:

- Excellent communication skills in Italian and English, both written and spoken.
- Previous experience in customer service or support roles.
- Strong problem-solving skills and the ability to handle complex situations with professionalism.
- Proficiency in using Jira.
- Positive attitude and ability to work effectively in a team environment.
- Knowledge of multiple languages is an advantage; the more languages spoken, the better.
- Experience in the tourism or hospitality industry is a plus.

**Benefits**:

- Work in a well-established company in the tourism industry.
- Contribute to enhancing the travel experience of our customers.
- Dynamic working environment.
- Competitive salary and benefits package.
- Based in Rome; this is an on-site position.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

**Language**:

- Italian and English (required)
- Additional languages are highly valued.

License/Certification:

- Residence permit (required)

Pay: €1,000.00 - €1,500.00 per month


  • Customer Operations

    2 settimane fa


    Roma, Italia VOX Group A tempo pieno

    **About Vox S.p.A.** At Vox S.p.A., we’re a global leader in the tourism industry, dedicated to making every journey unique with our innovative audio guides and travel services that inspire people to discover the cultural wonders of the world. We’re passionate about sharing the world's heritage and encouraging travelers to explore new...

  • Customer Care

    3 settimane fa


    Roma, Italia FLEXIT SRL A tempo pieno

    **CUSTOMER CARE & OPERATIONS** Stiamo selezionando una figura che si occupi di **Customer Care & Operations** da inserire nel reparto C.C. di Flexit s.r.l. (VERADEA) azienda leader nel settore e-commerce bedding Roma. La persona che stiamo cercando è proattiva, dinamica, orientata al cliente e desiderosa di fare una nuova esperienza formativa e si...


  • Roma, Italia SISAL A tempo pieno

    Sisal ricerca un Template Account Processes Expert che verrà inserito all’interno della struttura di Customer Operations (direzione Mercato Online) a riporto del Account Processes Associate Manager. - Il Candidato ideale deve aver maturato almeno 2/3 anni di esperienza in un ruolo analogo o in società di consulenza e possiede le seguenti...


  • Roma, Italia LEGO Gruppe A tempo pieno

    Job Description We are looking for a new member of our Customer Operations team in Milan. In this role you will be dealing with challenges connected to deliveries of our products to customers. If you are a person who enjoys communication with various partners (customers, internal colleagues, external transportation partners) has an eye for the details and...


  • Roma, Italia AXA A tempo pieno

    All’interno dell’area Operations, per la nostra sede di Roma, ricerchiamo un/una Customer & Business Operations Specialist. La risorsa si occuperà di: - supporto nello scouting e nella realizzazione di nuove tecnologie inerenti alla Generative AI e alla Robotic Process Automation con l’obiettivo di ottimizzare i processi di Front & Back Office -...


  • Roma, Italia LEGO A tempo pieno

    We are looking for a new member of our Customer Operations team in Milan. In this role you will be dealing with challenges connected to deliveries of our products to customers. If you are a person who enjoys communication with various partners (customers, internal colleagues, external transportation partners), has an eye for the details and enjoys working...

  • Head of Operations

    3 settimane fa


    Roma, Italia Demolytic A tempo pieno

    **Roma** **Italia** We are looking for a Head of Operations to oversee daily activities across functions such as finance, IT and regulatory compliance. Head of Operations responsibilities include designing policies, overseeing customer service and implementing technology solutions. You should be a responsible leader with an analytical and strategic mind and...


  • Roma, Italia Coverflex A tempo pieno 20 €

    About Us Compensation is more than a paycheck, and traditional approaches don't adequately reflect it or the way people work today. We're on a mission to change that. We see compensation as everything a company gives its people in return for the work they do. It should be easier to understand, offer, manage, and spend. Long-term, we're working...

  • Retail Lead Associate

    1 giorno fa


    roma, Italia Amazon A tempo pieno

    Retail Lead Associate (Reduced-Time), Customer Experience Operations Job ID: 2901895 | Amazon.com Services LLC - A57 Pay starts at $21.50 per hour with benefits available.Reduced Time Hours: Average work between 30-39 hrs per week.This role requires open availability Tuesday-Saturday between 8:45am and 3:15pm.As a Retail Lead Associate, you will be the face...

  • Retail Lead Associate

    1 giorno fa


    Roma, Italia Amazon A tempo pieno

    Retail Lead Associate (Reduced-Time), Customer Experience Operations Job ID: 2901895 | Amazon.com Services LLC - A57 Pay starts at $21.50 per hour with benefits available. Reduced Time Hours: Average work between 30-39 hrs per week. This role requires open availability Tuesday-Saturday between 8:45am and 3:15pm. As a Retail Lead Associate, you will be...

  • Retail Lead Associate

    2 giorni fa


    roma, Italia Amazon A tempo pieno

    Retail Lead Associate (Reduced-Time), Customer Experience Operations Job ID: 2901895 | Amazon.com Services LLC - A57 Pay starts at $21.50 per hour with benefits available.Reduced Time Hours: Average work between 30-39 hrs per week.This role requires open availability Tuesday-Saturday between 8:45am and 3:15pm.As a Retail Lead Associate, you will be the face...


  • Roma, Italia KPMG A tempo pieno

    **Business Consulting** è la linea di Servizi di **KPMG Advisory** che supporta i propri clienti nel miglioramento dell’efficacia e dell’efficienza di processi ed organizzazioni, indirizzando l’incremento delle performance economico-finanziarie e fisico-operative. Entra nel nostro team **Customer & Operations**, avrai la possibilità di far parte...

  • IT-Operations Expert

    4 settimane fa


    Roma, Italia Apple Inc. A tempo pieno

    Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As an Operations Expert, you help drive sales and the...

  • Field Operations Junior

    3 settimane fa


    Roma, Italia Humangest Spa A tempo pieno

    Lottomatica Spa, azienda leader nel settore del gioco regolamentato in Italia e uno dei maggiori player europei, ricerca 1 Field Operations Junior Stiamo ricercando una figura da inserire nell’ambito delle Business Operations per supportare le attività dei processi di assurance on field per i punti vendita del gruppo attraverso l’ingaggio, la gestione...

  • Sales Operations Officer

    3 settimane fa


    Roma, Italia Qatar Airways A tempo pieno

    Job Description - Sales Operations Officer (216073) Job Posting Jan 23, 2025, 4:46:57 PM | Primary Location: Rome - FCO | Unposting Date: Feb 6, 2025, 8:59:00 PM Description We are pleased to announce this incredibly exciting opportunity to be part of Qatar Airways (QR), Sales Operations team as a Sales Operations Officer in our Rome, Italy office. As a...

  • Sales Operations Officer

    3 settimane fa


    roma, Italia Qatar Airways A tempo pieno

    Job Description - Sales Operations Officer (216073) Job Posting Jan 23, 2025, 4:46:57 PM | Primary Location: Rome - FCO | Unposting Date: Feb 6, 2025, 8:59:00 PM Description We are pleased to announce this incredibly exciting opportunity to be part of Qatar Airways (QR), Sales Operations team as a Sales Operations Officer in our Rome, Italy office. As a...

  • Sales Operations Officer

    3 settimane fa


    Roma, Italia Qatar Airways A tempo pieno

    Job Description - Sales Operations Officer (216073)Job PostingJan 23, 2025, 4:46:57 PM | Primary Location: Rome - FCO | Unposting Date: Feb 6, 2025, 8:59:00 PMDescriptionWe are pleased to announce this incredibly exciting opportunity to be part of Qatar Airways (QR), Sales Operations team as a Sales Operations Officer in our Rome, Italy office.As a Sales...


  • roma, Italia Qatar Airways A tempo pieno

    Job Description - Sales Operations Officer (216073) Job Posting Jan 23, 2025, 4:46:57 PM | Primary Location: Rome - FCO | Unposting Date: Feb 6, 2025, 8:59:00 PM Description We are pleased to announce this incredibly exciting opportunity to be part of Qatar Airways (QR), Sales Operations team as a Sales Operations Officer in our Rome, Italy office. As a...

  • Operations Specialist

    3 settimane fa


    Roma, Italia PharmaPrime A tempo pieno

    PharmaPrime is a company leader in the development and management of **innovative projects, integrated solutions, and services to support chronic patients and their families**.PharmaPrime is partnered with the most important **pharmaceutical companies** developing **Patient Support Programs **to improve patient adherence to therapy. We put our **heart, soul,...


  • Roma, Italia Google A tempo pieno

    Google welcomes people with disabilities. **Paris, France; Milan, Metropolitan City of Milan, Italy; Rome, Metropolitan City of Rome, Italy**. Minimum qualifications: - Bachelor's degree in a technical or quantitative/business field or equivalent practical experience - Experience managing and scaling an EMEA team of Partner Operations Managers -...