Broker Relationship Manager

6 mesi fa

Milano, Italia QBE A tempo pieno

Primary Details

Time Type: Full time

Worker Type: Employee

At QBE, our purpose is to enable a more resilient future.

Are you passionate about working for one of the world’s largest insurers that offers excellent opportunities to grow your career and with offices in 28 countries?

Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks. Today, we employ more than 11,600 people around the world.

QBE Europe SA/NV is headquartered in Brussel and while we are international in our outlook, we are also proudly local in our operations with our Italy office in Milan. QBE’s European Operations, which accounts for over 27% of QBE Group turnover, is a leading specialist in London market and European commercial lines business. Active in both the Lloyd’s and company market, QBE offers considerable diversity to the broking community. We are a socially responsible company and give our customers the ability to invest a portion of their premiums in environmentally and socially beneficial projects.

With our comprehensive product offering and underwriting expertise, we are able to cover a wide range of business risks, helping our clients to identify them and minimise their exposure.

If you are looking to progress your career within insurance and want to be part of a successful organisation with strong growth ambitions, then read on.

Broker Relationship Manager (M/F)

The opportunity

The position will be based in Milan, and you will report into the Head of Market Management Italy.

Your new role
- Supporting the development of the Distribution strategy for the country.
- Contributing to the development of annual Distribution Plans, aligned to the Business Plans, and sales goals including sales ratios and performance monitoring.
- Supporting the development of robust client & broker engagement strategies, encompassing local trading forums, pipeline management & whole account views in line with the QBE country and European strategy.
- Build relationships to upsell and cross sell ‘new’ business for all lines and support the development of wider relationships and engagement.
- Support and deliver strategic broker pipelines by understanding their strategies and align them with the QBE appetite and wider QBE strategy to reflect global and local agreements.
- Network internally and externally to promote the interests of QBE and to learn from others. Contribute to the knowledge sharing culture, including broker & industry newsletters and market reports.
- Contribute to the successful implementation of Salesforce, to build and monitor healthy pipelines aligned to business planning targets.
- Analyse market dynamics and demonstrate market cycle awareness to operate effectively and appropriately.
- Prepare performance reports to monitor performance and governance, and present information when necessary on activity internally and with Clients and Brokers. Support P&L owners by providing MI on performance to maintain and support strategies for clients and brokers.
- Engage with key stakeholders across the business including product, claims, operations and finance in order to maintain a cohesive approach to brokers and clients and deliver consistent messages with brokers in terms of strategy, product offering and plans.
- Attended at internal strategic & distribution meetings, broker workshops and external broker & client meetings, as required.
- Contribute to internal & external broker and client communications including broker & industry newsletters/market reports.
- Act as a point of reference to guide and advise others to ensure the sharing of knowledge and best practice.
- Supporting all Marketing & Communications activity in country, including the organization of local events, webinars, seminars.
- Supporting internal Auditing and Distribution Network Governance activities in line with QBE Brokers Distribution Guidelines.

About you
- High level of written and spoken Italian and English.
- Excellent communicator with strong facilitation, influencing and negotiation skills.
- Ability to develop and maintain strong relationships with internal and external stakeholders.
- Strong technical report writing skills.
- Excellent presentation skills - oral and written.
- Minimum 2 years of experience in Sales/Distribution in an Insurance Company with knowledge of Property, Casualty and Financial lines market dynamics.
- Proven personal network in the Broker landscape. Previous experience in a Broker will be a plus.

At My Best

At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what mat

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