Receptionist (F/m/d)

7 mesi fa

Roma, Italia MEININGER Hotels A tempo pieno

**Receptionist (f/m/d**)**:
**MEININGER Roma Termini**:
Full time

**MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel.**
**We run more than 35 hotels in Europe's best cities—and counting**

**YOUR TASKS**
- You act as a great host and create a memorable stay for our guests
- You are in charge of the welcome and good-bye process from A to Z, managing check-ins and check-outs to create the best experience for our guests and optimize hotel occupancy
- You respond to our guests' personal and phone enquiries and provide advice regarding local attractions, activities and additional services
- You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
- You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar)
- You enjoy a diverse working environment and are flexible to work weekdays, weekends, day, evening and night shifts

**YOUR PROFILE**:

- You have initial experience and are passionate about hospitality
- You possess an outgoing personality and enjoy working in a bustling, dynamic environment, performing a variety of tasks
- You are a people person, you like helping others and creating unforgettable experiences for our guests
- You are a team player, ready to help your colleagues and tackle challenges together
- You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
- You are fluent in Italian and English, any other language is an advantage
- You are ready to work in early/ late shifts, during the weekends, public holidays, etc.

**WHAT MEININGER OFFERS**:

- Attractive Salary
- Company Volunteering (2 days off)
- Every year you spend with us, you get an extra vacation day (up to 5 days)
- Regular get-togethers, celebrations and occasional parties (winter and summer team events)
- Quarterly evaluation rounds to make sure you're still happy
- M-goal projects to develop personal and professional skills
- Staff nights and Friends & Family discount
- The occasional opportunity to travel to support new openings or exchange programs

**APPLICATION**:
We are enthusiastic hosts as diverse as our guests. Feels like you?

**Contact Person**: Chiara Cingolani (Hotel Manager)

[EN]

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