Field Technical Service Specialist

3 mesi fa

Genova, Italia PPG Industries A tempo pieno

**Responsibilities**:

- Schedule activities in an efficient way to have the correct resources based on the client’s needs.
- Ensure that the uniform guidelines and procedures set by the Global FTS Office are followed.
- Be the first line of contact for technical support and questions from the local sales team.
- Check the performance of the TS Representatives and Freelancers on site and if needed take corrective measures to ensure satisfactory results
- Work with the Sales team to manage claims and complaints from ship owners and solve them early in the process.
- Attend field activities to maximize the productivity and flexibility of the team.
- Support smooth invoicing process by monitoring docking schedules and finalization.

**Qualifications**:

- Diploma in a Marine field
- 3 - 5 years in the Marine or Protective coating business
- Excellent Italian and English
- Communication skills

**Benefits/Contract**:
Permanent contract

Full time

Health insurance

Pension fund

**ABOUT US**:
**PPG: WE PROTECT AND BEAUTIFY THE WORLD**

**The PPG Way**

Every single day at PPG:
**We partner with customers to create mutual value.**

We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.

**We are “One PPG” to the world.**

We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

**We trust our people every day, in every way.**

We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.

**We make it happen.**

We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.

**We run it like we own it.**

We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.

**We do better today than yesterday - everyday.**

We continuously learn. We develop our people to grow our businesses.

**PPG Way**:
Benefits will be discussed with you by your recruiter during the hiring process. #LI-hybrid

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