Retail Training Manager

7 mesi fa

Milano, Italia RETAIL Experts A tempo pieno

For our iconic client, a leading brand in the luxury Watch sector, we are currently searching for a dynamic Sales Trainer, to take the lead of the new Training department, the aim of which is to train and coach boutique sales staff throughout the Retail network in (northern) Italy.

**POSITION
Reporting directly to the General Manager Italy, the Training Manager will be in charge of the following:

- Adapt and promote the Brand training programs across the Italian Retail operations, acting as a business partner with the Sales and Marketing teams
- Alongside HQ Training teams, develop training and coaching programs using the appropriate tools (client experience, sales techniques, product & know-how training, history, and Maison DNA)
- Build a Retail training path to support the direct distribution and guide the development of the retail sales associates
- Set-up a dedicated coaching program for top stores and POS
- Support top management on training needs, linked to business priorities
- Build with the Wholesale team a dedicated training strategy for distributors (animation and training for key partners), linked to business priorities in order to develop the sell-out
- Pilot Mystery Shopping waves in liaison with the sales teams: develop Retail excellence (sales ceremony, client experience, CRM activity, etc.) alongside the store managers
- Follow-up and reporting of the training activities (ROI, e-learning tool) with an emphasis on continuous improvement

**PROFILE
- You have a university degree and min. 5 years of field Retail experience (sales, boutique supervision, training)
- You have min. 3 years of retail specific training experience and ideally 2 years of project management experience (organized and details oriented)

- You have knowledge in Watchmaking from either work experience or passion for the domain (collector)
- You are fluent in Italian and English
- You have a global vision & understanding of the business across the retail network
- You have a proven ability to prioritize, organize and manage multiple projects simultaneously
- You can work well with others as well as independently, with mínimal supervision
- You have a solid expertise with the entire Ms Office Suite
- You have outstanding written, verbal communication and presentation skills
- You are able to travel 50-70% or your work time
- You have a good sense of humor, are charismatic and highly enthusiastic

Work Experience:5-10 years

  • Retail Training Manager

    7 mesi fa

    Milano, Italia RETAIL Experts A tempo pieno

    For our iconic client, a leading brand in the luxury Watch sector, we are currently searching for a dynamic Sales Trainer, to take the lead of the new Training department, the aim of which is to train and coach boutique sales staff throughout the Retail network in (northern) Italy. **POSITION** Reporting directly to the General Manager Italy, the Training...

  • Sales Training Manager

    5 giorni fa

    Milano, Italia RETAIL Experts A tempo pieno

    For our iconic client, a leading brand in the luxury Watch sector, we are currently searching for a dynamic Sales Trainer, to take the lead of the new Training department, the aim of which is to train and coach boutique sales staff throughout the Retail network in (northern) Italy. **POSITION Reporting directly to the General Manager Italy, the Training...

  • Sales Training Manager

    2 giorni fa

    Milano, Italia Retail Experts A tempo pieno

    For our iconic client, a leading brand in the luxury Watch sector, we are currently searching for a dynamic Sales Trainer, to take the lead of the new Training department, the aim of which is to train and coach boutique sales staff throughout the Retail network in (northern) Italy.**POSITIONReporting directly to the General Manager Italy, the Training...

  • Sales Training Manager, Luxury Watches

    5 giorni fa

    Milano, Italia RETAIL Experts A tempo pieno

    For our iconic client, a leading brand in the luxury Watch sector, we are currently searching for a dynamic Sales Trainer, to take the lead of the new Training department, the aim of which is to train and coach boutique sales staff throughout the Retail network in (northern) Italy. **POSITION** Reporting directly to the General Manager Italy, the Training...

  • Sales Training Manager, Luxury Watches

    2 giorni fa

    Milano, Italia Retail Experts A tempo pieno

    For our iconic client, a leading brand in the luxury Watch sector, we are currently searching for a dynamic Sales Trainer, to take the lead of the new Training department, the aim of which is to train and coach boutique sales staff throughout the Retail network in (northern) Italy.**POSITION**Reporting directly to the General Manager Italy, the Training...

  • Europe Retail Training Manager

    7 mesi fa

    Milano, Italia Diesel A tempo pieno

    **Europe Retail Training Manager**: Diesel is a globally renowned lifestyle brand that stands for passion, individuality, and self-expression. With a rich heritage rooted in denim innovation and contemporary fashion, Diesel has become synonymous with cutting-edge style and quality craftsmanship. As we continue to expand our retail presence worldwide, we are...

  • Retail Excellence Manager

    2 settimane fa

    Milano, Lombardia, Italia Ermenegildo Zegna Holditalia S.p.A A tempo pieno

    As a Retail Excellence Manager - Global Training, you will support the retail teams (Style Advisors and Store Management) in developing their Selling and Clienteling skills and ensuring consistency across markets. You will co-design training for all touchpoints of the Zegna Guest Experience, integrating market needs, feedback, and monitoring...

  • Global Retail Training Manager

    5 giorni fa

    Milano, Italia Elite Associates A tempo pieno

    Siamo alla ricerca di un responsabile global per il training retail per un brand Premium/Luxury in forte espansione sul mercato globale. La figura riporterebbe al Global Retail Director e sarebbe basata a Milano quando non in viaggio per i training diretti in store. Le principali tasks sarebbero: - Design & Deploy the Global Training Projects in all the...

  • Manager In Training

    2 settimane fa

    Milano, Italia Gruppe Louis Vuitton A tempo pieno

    Manager in Training - ( HORIZONS Retail Program) You love Retail and people, and you are looking to launch or pursue your career within a luxury environment as Manager in one of our Italian stores ? As part of Louis Vuitton's Manager in Training (MIT) Program , you will embark upon a dynamic and in-depth journey of discovery through 4 rotations in different...

  • Global Retail Training Development Manager

    3 settimane fa

    Milano, Italia Ermenegildo Zegna Holditalia S.P.A A tempo pieno

    Sales Channels & Retail Excellence/Retail ExcellenceGlobal Retail Training Development Manager At Ermenegildo Zegna the talents and passion of our people are the pillars of our success. Which is why we're looking for a Global Retail Training Development Manager in Milan to contribute to our proud legacy and help shape our vibrant future.What makes you, makes...

  • Global Retail Training Development Manager

    3 settimane fa

    Milano, Italia Ermenegildo Zegna Holditalia S.P.A A tempo pieno

    Sales Channels & Retail Excellence/Retail Excellence Global Retail Training Development Manager At Ermenegildo Zegna the talents and passion of our people are the pillars of our success. Which is why we're looking for a Global Retail Training Development Manager in Milan to contribute to our proud legacy and help shape our vibrant future.What makes you,...

  • Manager In Training

    2 settimane fa

    Milano, Italia Gruppe Louis Vuitton A tempo pieno

    Manager in Training - ( HORIZONS Retail Program)You love Retail and people, and you are looking to launch or pursue your career within a luxury environment as Manager in one of our Italian stores?As part of Louis Vuitton's Manager in Training (MIT) Program, you will embark upon a dynamic and in-depth journey of discovery through 4 rotations in different...

  • Global Retail Training Development Manager

    3 settimane fa

    Milano, Italia Ermenegildo Zegna Holditalia S.P.A A tempo pieno

    Sales Channels Retail Excellence/Retail ExcellenceGlobal Retail Training Development ManagerAt Ermenegildo Zegna the talents and passion of our people are the pillars of our success.Which is why we're looking for a Global Retail Training Development Manager in Milan to contribute to our proud legacy and help shape our vibrant future.What makes you, makes...

  • Global Retail Training Development Manager Position

    2 settimane fa

    Milano, Lombardia, Italia Ermenegildo Zegna Holditalia S.p.A A tempo pieno

    Ermenegildo Zegna Holditalia S.p.A. is seeking a skilled Global Retail Training Development Manager to join their team in Milan.This role requires at least 5 years of experience within a retail environment, proven retail knowledge, training development knowledge, previous managerial experience, an energetic personality with strong engagement skills, retail...

  • Global Retail Training Development Manager

    3 mesi fa

    Milano, Italia Ermenegildo Zegna A tempo pieno

    At Ermenegildo Zegna the talents and passion of our people are the pillars of our success. Which is why we’re looking for a **Global Retail Training Development Manager **in **Milan** to contribute to our proud legacy and help shape our vibrant future. **What makes you, makes Zegna** The legacy of Zegna would not exist if it weren’t for the unique...

  • Global Retail Training Development Manager

    3 mesi fa

    Milano, Italia Ermenegildo Zegna A tempo pieno

    At Ermenegildo Zegna the talents and passion of our people are the pillars of our success. Which is why we're looking for a Global Retail Training Development Manager in Milan to contribute to our proud legacy and help shape our vibrant future.What makes you, makes ZegnaThe legacy of Zegna would not exist if it weren't for the unique skills of every person...

  • Global Retail Training Development Manager

    2 giorni fa

    Milano, Italia Ermenegildo Zegna A tempo pieno

    At Ermenegildo Zegna the talents and passion of our people are the pillars of our success.Which is why we're looking for a **Global Retail Training Development Manager **in **Milan** to contribute to our proud legacy and help shape our vibrant future.**What makes you, makes Zegna**The legacy of Zegna would not exist if it weren't for the unique skills of...

  • Retail/Whs Training Specialist

    1 settimana fa

    Milano, Italia Etro A tempo pieno

    Con riporto al Global Retail Training Manager collabora nella gestione della progettazione e dello sviluppo di materiali formativi a supporto delle divisioni Retail e Wholesales.Si occupa della creazione di contenuti sia digitali che offline per supportare i team Retail fornendo contenuti coerenti con l'esperienza del cliente al fine di promuovere la...

  • Retail/Whs Training Specialist

    1 settimana fa

    Milano, Italia Etro A tempo pieno

    Con riporto al Global Retail Training Manager collabora nella gestione della progettazione e dello sviluppo di materiali formativi a supporto delle divisioni Retail e Wholesales.Si occupa della creazione di contenuti sia digitali che offline per supportare i team Retail fornendo contenuti coerenti con l'esperienza del cliente al fine di promuovere la...

  • Retail/Whs Training Specialist

    2 settimane fa

    Milano, Italia Etro A tempo pieno

    Con riporto al Global Retail Training Manager collabora nella gestione della progettazione e dello sviluppo di materiali formativi a supporto delle divisioni Retail e Wholesales. Si occupa della creazione di contenuti sia digitali che offline per supportare i team Retail fornendo contenuti coerenti con l'esperienza del cliente al fine di promuovere la...