Service Desk Specialist

7 ore fa


Bari, Italia Randstad Digital A tempo pieno

We are hiring a Service Desk Specialist to join a global project in Bari If you are a troubleshooting expert with a passion for ITIL processes, we want to hear from you.

📍 Location: Bari, Italy (5 days onsite)

💼 Contract: Fixed-Term (FTC) or B2B

🗣️ Languages: Proficiency in both Italian & English is mandatory

What you’ll do:

- Provide high-quality technical support in a fast-paced environment.
- Manage tickets using ServiceNow and Jira Service Desk.
- Troubleshoot Active Directory, Office 365, and Windows client issues.
- Apply ITIL best practices to ensure seamless service delivery.

What we’re looking for:

- 1+ years of experience in an IT Service Desk role.
- Strong technical knowledge of Windows Server and Network Monitoring tools.
- Excellent communication skills in English and Italian.

If interested kindly apply with your updated resume.



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