Service Desk Specialist

21 ore fa

bari, Italia Randstad Digital A tempo pieno

We are hiring a Service Desk Specialist to join a global project in Bari If you are a troubleshooting expert with a passion for ITIL processes, we want to hear from you. Location: Bari, Italy (5 days onsite) Contract: Fixed-Term (FTC) or B2B ️ Languages: Proficiency in both Italian & English is mandatory What you’ll do: Provide high-quality technical support in a fast-paced environment. Manage tickets using ServiceNow and Jira Service Desk. Troubleshoot Active Directory, Office 365, and Windows client issues. Apply ITIL best practices to ensure seamless service delivery. What we’re looking for: 1+ years of experience in an IT Service Desk role. Strong technical knowledge of Windows Server and Network Monitoring tools. Excellent communication skills in English and Italian. If interested kindly apply with your updated resume.

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