Product & services director
2 giorni fa
Define and deploy Quality strategy for Services product lines aligned with Transit Quality Strategy, including continuous improvement plans and cultural transformation initiatives
• Monitor and control Quality performance through KPIs across Customer interface, Engineering, and Project Management to achieve customer targets and ensure on-time deliverables
• Manage Customer Quality Interface as primary representative for quality matters, ensuring professional meeting preparation, achievement of committed targets, and timely escalation of issues
• Lead quality organization including PQE, Product Quality teams, and Regional Quality network while developing, training, and coaching team members on quality excellence
• Ensure QMS compliance across Services Sites and Transit QMS while supporting Quality BPO for process and tools deployment
• Manage Safety cases and Hot issues until LLC implementation is secured, with proper escalation from OU/PL to Regions/Transit level
• Own quality budget including preparation, execution, and follow-up aligned with product line strategy
• Exercise stop/release authority for any Process/Product/Project (APQP) within the Product Line and all Operating Units to ensure quality standards
Bachelor's degree in Engineering, Quality Management, or related field
Extensive experience in quality management within production/industrial settings, particularly in Automotive, Aerospace, Rail, or similar sectors
Strong background in Project Management and/or continuous improvement methodologies
Fluent in English (written and verbal)
Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.
We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.
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