Cloud Specialist

2 settimane fa

Roma, Italia Vodafone Group A tempo pieno

Role purpose
Responsible for operating and managing the IoT Cloud Infrastructure platforms and the vendor hardware where it runs on, with support and continuous improvement, according to Vodafone requirements and needs
Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do

Maintain IoT Cloud critical environment for Vodafone.
Perform troubleshooting, fault handling and implement temporary WA and permanent corrective actions. Engage with 3rd party support (hardware or software vendors) to ensure problems are solved within the expected time frames.
Apply daily routine monitoring and health checks on the systems. Implement automated incident detection and optimize the system monitoring.
Participate in new projects activities, by providing input and solution delivery acceptance, implementing or verifying improvements in processes and work instructions, verifying configuration changes.
Interact with customer technical staff, NOC engineers, operation managers and other groups within Service Delivery organization.

Who you are

Good team player
Problem Solver
Strong attitude for learning new technologies and methodologies
Ability to perform in stressing and emergency conditions
Fluency in English
Preferred (not mandatory) technical certifications

Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
Who we are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people’s lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global, diverse community, with many different minds, abilities, backgrounds and cultures. We’re committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.
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