Account Manager

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in‑house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group, we're at the forefront of leveraging cutting‑edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision‑making, empowering our teams to produce innovative and impactful results.
Role: Account Manager (Project Manager), 12‑month Contract
Location: Milan, Italy (Office presence expected at minimum 2 days per week)
Please submit your CV in English
About the role:
The Account Manager (Project Manager) will collaborate with clients to handle various content production needs, including video, web, e‑commerce, print, and POS materials. The role requires expertise in digital content, motion design, and print production, alongside project execution skills. Proficiency in data collection and digital ecosystems is advantageous. The candidate will contribute to a dynamic team focused on creative design, content and video production, e‑commerce content, print materials, and copywriting for editorial and social media projects.
What you will be doing:

Work closely with Designers, copywriter and motion graphic designer to align on content that needs to be produced, whether it be stills, videos or animations.
Ensuring all projects are delivered on time and on budget.
Verifying that all contents are coherent and consistent with the client brand guidelines on all platforms and thus with the creative team.
Making sure that all content being produced follows client’s tone of voice and guidelines.
We are looking for people who want to work closer with clients and brands, who are entrepreneurial and relish the opportunity to be a part of something new and dynamic.

What you need to be great in this role:

4+ years of experience as an Account/Project Manager in an agency setting & Experience meeting with clients
Demonstrates excellent collaboration skills, a solution‑based attitude, and the ability to work with people with diverse skills.
Proficiency in Italian & English is required as we are a global business.
Thrives in an environment of continual feedback and optimizing performances.
Knowledge of digital and print production.
Ability to work independently and prioritize under tight deadline and/or with interruptions, to produce accurate results within quick turnaround times.
Actively listens, requests clarification when needed & being calm and collective.
Consistent willingness to go above and beyond for project deliverables, as well as one’s own development.
Experience with strategic brainstorming, creative brief development and creative execution.
Experienced in liaising directly with the client and the ability to build strong relationships.
An outstanding background in digital content and production.
Strong management and planning skills & Problem solving.
Excellent knowledge of social content and digital content (website, CRM, Production).
Please note that it's a 12-month contract with the possibility of extension.

Not essential but definitely an advantage:

Experience with OTC and pharmaceutical brands is a plus.
Background in a creative agency environment.
Skilled in communication and marketing.
Multi-market experience.

Req ID: 15418
Our values shape everything we do:
Be Ambitious to succeed.
Be Imaginative to push the boundaries of what’s possible.
Be Inspirational to do groundbreaking work.
Be always learning and listening to understand.
Be Results‑focused to exceed expectations.
Be actively pro‑inclusive and anti‑racist across our community, clients and creations.
OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
OLIVER has set ambitious environmental goals around sustainability, with science‑based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
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