IT Support Engineer Intern Position at Amazon

3 settimane fa


Milano, Lombardia, Italia Amazon A tempo pieno
About Amazon Operations

Amazon Operations is the backbone of the Amazon customer experience, responsible for efficiently delivering items to customers through a network of over 50 fulfilment centres, hundreds of delivery stations, and tens of thousands of employees.



Key Responsibilities

  • Provide consistently high levels of IT support to customers.
  • Manage and deploy various IT devices and technologies across our site types.
  • Dive deeply into technical details to diagnose and reproduce issues with Amazon technology products.
  • Regularly collaborate with Amazon Operations teams to identify process improvement opportunities.
  • Work on innovative projects that directly impact our customer experience.
  • Proactively identify opportunities to improve processes and standardize systems.


About the Role

As an IT Support Engineer Intern, you will have the opportunity to work alongside industry-leading engineers, solving complex technical challenges and gaining hands-on experience in a fast-paced environment.



What You'll Get

  • Valuable hands-on experience in a customer-centric environment.
  • Opportunities to work on innovative projects that impact our customer experience.
  • A chance to collaborate with a diverse and talented team of engineers.
  • A competitive monthly salary and relocation support.
  • Access to a range of employee benefits.


Requirements

Currently in your penultimate or final year and working towards a university degree in IT, Computer Science, Engineering, or other tech fields.



  • Eligible to complete a full-time internship of 3-6 months.
  • Highly proficient in both spoken and written English and Italian.


Preferred Qualifications

  • Basic knowledge of systems, networks, or operating systems.
  • Familiarity with Microsoft Windows 10 and Windows Server operating systems.
  • Strong problem-solving and analytical skills.
  • Excellent communication and teamwork skills.
  • Demonstrated curiosity, proactivity, and willingness to take on challenges.


About the Team

Amazon Operations IT teams keep Amazon's operations running smoothly by resolving complex hardware, software, server, and infrastructure issues.



Intern Community

As an Amazon Intern, you'll be part of a vibrant and supportive community that empowers your growth and development.



Support

The internship program provides a robust support system, including weekly intern office hours, dedicated IT and HR support, and a program team committed to your success.



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