Logistics Quality Specialist
4 giorni fa
Job Description:
We are seeking a skilled Contract Logistics Quality Specialist to join our team at Kuehne + Nagel AS. As a key member of our Customer Service team, you will be responsible for monitoring and supervising warehouse inventory processes to improve quality standards and reduce potential issues with an impact on goods workflow.
Your Key Responsibilities:
Collaborate with Operations to review goods workflow processes, isolate issues, and ensure quality standards are met.
Analyze internal and external errors, including customer complaints, using root cause analysis and implement preventative measures and optimization of quality processes.
Develop and deliver quality control reports, charts, and dashboards to communicate information about operational practices and potential issues.
Develop a daily inventory task routine to identify errors efficiently and coach Operations and other departments on best practices.
Ensure processes for inventory claims, returns, and damaged goods handling are completed and identify measures to reduce damages.
Identify and resolve inventory issues via root cause analysis and deliver required stock counts in accordance with customer requirements and KN guidelines.
Requirements:
2-5 years' experience in multinational companies, preferably in automated environments or relevant studies in the field.
Experience communicating with stakeholders, including peers and leadership, in operational and fast-paced work environments.
Ability to work in diverse teams, with curiosity and flexibility.
Experience with metric-oriented and data analysis-based work environments with strict SLAs and deadlines, and ability to prioritize issues and tasks using ticketing systems.
Why Join Us:
As a Contract Logistics Quality Specialist at Kuehne + Nagel AS, you will have the opportunity to work in a dynamic and innovative environment, collaborating with a talented team to drive quality and efficiency in our warehouse operations.
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