Service Delivery Manager

9 ore fa


Milano, Lombardia, Italia Hisense A tempo pieno

Unlock Your Potential as a Service Delivery Expert

At Hisense, we're seeking a highly skilled and motivated Service Delivery Manager to join our team. As a key member of our service team, you will be responsible for ensuring the highest level of service quality and customer satisfaction.

Key Responsibilities:

  • Develop and implement service strategies to improve customer satisfaction and loyalty
  • Collaborate with cross-functional teams to ensure seamless service delivery
  • Conduct regular service quality audits to identify areas for improvement
  • Provide training and support to service partners and installers
  • Manage spare parts inventory and ensure timely delivery

Requirements:

  • Bachelor's degree in a relevant field
  • At least two years of experience in the HVAC industry
  • Excellent communication and negotiation skills
  • Proficient in Microsoft Office and other relevant software

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

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