Service Delivery Manager
9 ore fa
Unlock Your Potential as a Service Delivery Expert
At Hisense, we're seeking a highly skilled and motivated Service Delivery Manager to join our team. As a key member of our service team, you will be responsible for ensuring the highest level of service quality and customer satisfaction.
Key Responsibilities:
- Develop and implement service strategies to improve customer satisfaction and loyalty
- Collaborate with cross-functional teams to ensure seamless service delivery
- Conduct regular service quality audits to identify areas for improvement
- Provide training and support to service partners and installers
- Manage spare parts inventory and ensure timely delivery
Requirements:
- Bachelor's degree in a relevant field
- At least two years of experience in the HVAC industry
- Excellent communication and negotiation skills
- Proficient in Microsoft Office and other relevant software
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
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