IT Support Specialist
3 settimane fa
Job Summary: We are seeking a skilled IT Support Specialist to join our team in Milan. As a Desktop Support Expert, you will be responsible for identifying, diagnosing, and resolving issues in computer hardware and software.
Main Responsibilities:
- Provide general deskside support and imaging/re-imaging PCs and laptops.
- Coordinate with the third-party service provider for timely repair of systems under maintenance agreement warranty.
- Repair minor flaws in hardware not covered under warranty.
- Assist in installation of peripherals like printers, scanners, and cabling systems.
- Provide smart hands and eyes support for network devices and servers led by remote teams.
About Us: Hemmersbach provides IT infrastructure services in over 190 countries with 50 own subsidiaries. We deliver exclusively for leading companies in the IT industry and strive to make the world a better place through our social purpose initiatives.
Requirements:
- Experience in IT desktop support and end-users support at large multinational companies.
- Ability to work rotational 24/7 standby shifts.
- Driving license and availability to travel in the area.
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