IT Support Specialist

3 settimane fa


Milano, Lombardia, Italia Hemmersbach Gmbh & Co. Kg A tempo pieno

Job Summary: We are seeking a skilled IT Support Specialist to join our team in Milan. As a Desktop Support Expert, you will be responsible for identifying, diagnosing, and resolving issues in computer hardware and software.

Main Responsibilities:

  • Provide general deskside support and imaging/re-imaging PCs and laptops.
  • Coordinate with the third-party service provider for timely repair of systems under maintenance agreement warranty.
  • Repair minor flaws in hardware not covered under warranty.
  • Assist in installation of peripherals like printers, scanners, and cabling systems.
  • Provide smart hands and eyes support for network devices and servers led by remote teams.

About Us: Hemmersbach provides IT infrastructure services in over 190 countries with 50 own subsidiaries. We deliver exclusively for leading companies in the IT industry and strive to make the world a better place through our social purpose initiatives.

Requirements:

  • Experience in IT desktop support and end-users support at large multinational companies.
  • Ability to work rotational 24/7 standby shifts.
  • Driving license and availability to travel in the area.

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