Lavori attuali relativi a IT Service Manager - Roma, Lazio - AmerisourceBergen Services Corporation
-
IT Service Delivery Manager
1 mese fa
Roma, Lazio, Italia Page Personnel A tempo pienoJob Title: IT Incident ManagerJob Summary:We are seeking an experienced IT Incident Manager to join our team at Page Personnel. The successful candidate will be responsible for overseeing the incident management process, managing incidents from assessment to resolution, and leading recurring meetings to keep stakeholders updated on incident status.Key...
-
IT Service Manager
2 settimane fa
Roma, Lazio, Italia AmerisourceBergen Services Corporation A tempo pienoAt AmerisourceBergen Services Corporation, we are seeking a highly skilled IT Service Manager to lead our ERP Systems team. As a key member of our IT organization, you will be responsible for managing the overall performance of our ERP systems, ensuring they meet the business needs of our global operations.Key Responsibilities:Lead the Dynamics 365 CoE team...
-
IT Service Delivery Manager
2 settimane fa
Roma, Lazio, Italia Page Personnel A tempo pienoKey Responsibilities:- Oversee the incident management process and lead a team of professionals in resolving incidents- Manage every aspect of the incident, from assessment to resolution, ensuring timely and effective resolution- Conduct regular meetings to keep stakeholders informed of incident status- Respond to reported incidents, identify causes, and...
-
IT Service Delivery Manager
1 settimana fa
Roma, Lazio, Italia Kenvue Brands Llc A tempo pienoAbout Kenvue Brands LLCKenvue Brands LLC is a leading company in the industry, dedicated to delivering exceptional products and services. We are committed to innovation, customer satisfaction, and excellence in everything we do.About the RoleWe are seeking a highly motivated and experienced IT Service Delivery Lead to join our dynamic regional IT team. As a...
-
"IT Service Continuity Specialist"
22 ore fa
Roma, Lazio, Italia Page Personnel A tempo pienoIncident Management RoleAs an IT Incident Manager at Page Personnel, you will be responsible for overseeing the incident management process and leading a team of experts to resolve incidents efficiently. Your key responsibilities will include managing every aspect of an incident, from assessment to resolution, and ensuring that all relevant parties are kept...
-
IT Service Manager
4 settimane fa
Roma, Lazio, Italia AmerisourceBergen Services Corporation A tempo pienoJob SummaryWe are seeking an experienced IT Service Owner to join our team at AmerisourceBergen Services Corporation. The successful candidate will be responsible for managing the Dynamics 365 ERP system and ensuring its smooth operation across 25+ countries.Key ResponsibilitiesLead the Dynamics 365 CoE Team for Global Consulting Services and manage...
-
IT Infrastructure Manager
4 settimane fa
Roma, Lazio, Italia Thales A tempo pienoJob Title: IT Infrastructure ManagerThales Alenia Space is seeking an experienced IT Infrastructure Manager to join our team. As a key member of our organization, you will be responsible for managing all aspects of our IT infrastructure, including network, storage, and security.Key Responsibilities:Manage and maintain our IT infrastructure, ensuring high...
-
IT Infrastructure Manager
4 settimane fa
Roma, Lazio, Italia Abbott A tempo pienoJob Title: IT LeadAt Abbott, we are seeking an experienced IT Lead to join our team. The successful candidate will be responsible for ensuring the smooth operation of our IT systems, including hardware and software troubleshooting, automation software installation, and configuration.Key Responsibilities:Collaborate with the Project Manager and Service...
-
IT Infrastructure Manager
2 giorni fa
Roma, Lazio, Italia Abbott Laboratories A tempo pienoJob Title: IT LeadJob Summary: We are seeking an experienced IT Lead to join our team at Abbott Laboratories. The successful candidate will be responsible for managing and maintaining our IT infrastructure, ensuring seamless operation of our systems and applications.Key Responsibilities:Manage and maintain IT infrastructure, including hardware and...
-
IT Infrastructure Manager
3 settimane fa
Roma, Lazio, Italia Thales A tempo pienoJob DescriptionThales Alenia Space is seeking a highly skilled IT Infrastructure Manager to join our team. As a key member of our organization, you will be responsible for managing all aspects of our IT infrastructure, including LAN, WAN, and WiFi networks, hosting, data storage, and backup.The successful candidate will have a strong background in IT...
-
IT Infrastructure Manager
1 mese fa
Roma, Lazio, Italia Abbott A tempo pienoJob SummaryThe IT Lead is a key member of the Abbott team, responsible for ensuring the smooth operation of our IT infrastructure. This includes performing hardware and software troubleshooting, installing and configuring automation software, and providing second-level support to our Technical Service Specialists and Technical Support Operators.Key...
-
ICT Service Desk Manager
3 settimane fa
Roma, Lazio, Italia Multinational Force And Observers A tempo pienoJob Title: ICT Service Desk ManagerThe Multinational Force and Observers (MFO) is seeking an experienced ICT Service Desk Manager to oversee the end-to-end operational support for all ICT infrastructure and applications used by MFO staff in Egypt, Italy, and Israel.Key Responsibilities:Manage a team of military and civilian staff who provide 24x7 support to...
-
IT Operations Manager
3 settimane fa
Roma, Lazio, Italia Axa Group A tempo pienoJob Title: IT Operations ManagerAxa Partners Italy is seeking an experienced IT Operations Manager to lead a team of IT professionals in planning, strategizing, and managing core infrastructure and workplace services.Key Responsibilities:Provide technology engineering vision and enable innovation to create business value consistent with AXA Partners...
-
IT Infrastructure Manager
3 settimane fa
Roma, Lazio, Italia Abbott A tempo pienoJob SummaryThe IT Lead is a key member of the Abbott team, responsible for ensuring the smooth operation of our IT infrastructure. This includes performing hardware and software troubleshooting, installing and configuring automation software, and providing second-level support to our Technical Service Specialists and Technical Support Operators.Key...
-
IT Infrastructure Manager
4 settimane fa
Roma, Lazio, Italia Abbott A tempo pienoJob SummaryThe IT Lead is a key member of the Abbott team, responsible for ensuring the smooth operation of our IT infrastructure. This role requires a strong technical background, excellent problem-solving skills, and the ability to work collaboratively with cross-functional teams.Key ResponsibilitiesCollaborate with project managers and service managers to...
-
IT Infrastructure Operations Manager
2 mesi fa
Roma, Lazio, Italia Thales A tempo pienoCompany Overview: Thales Alenia Space is a prominent global manufacturer in the space sector, specializing in high-tech solutions for telecommunications, navigation, Earth Observation, and more. With over 40 years of experience, we cater to a diverse clientele, including governments and space agencies, ensuring they have the necessary tools to connect,...
-
IT Infrastructure Manager
3 settimane fa
Roma, Lazio, Italia Abbott Laboratories A tempo pienoJob Title: IT LeadJob Summary:The IT Lead is a critical role within our organization, responsible for overseeing the installation, configuration, and maintenance of our IT infrastructure. This includes hardware and software troubleshooting, automation software installation, and ensuring the efficiency, performance, and uptime of our systems.Key...
-
IT Infrastructure Manager
2 settimane fa
Roma, Lazio, Italia Abbott A tempo pienoJob SummaryThe IT Lead is responsible for overseeing the installation, configuration, and maintenance of hardware and software systems, ensuring seamless operation and optimal performance. This role requires strong technical expertise, excellent communication skills, and the ability to work collaboratively with cross-functional teams.Key...
-
IT Finance Portfolio Manager
3 settimane fa
Roma, Lazio, Italia European Space Agency A tempo pienoJob Title: IT Finance Portfolio ManagerJoin the European Space Agency as an IT Finance Portfolio Manager and take on a challenging role in managing and delivering IT solutions for the Agency's finance processes.About the RoleWe are seeking a highly skilled and experienced IT Finance Portfolio Manager to join our team in the Project and Portfolio Management...
-
IT Infrastructure Manager
3 settimane fa
Roma, Lazio, Italia Abbott A tempo pienoJob Title: IT LeadJob Summary:The IT Lead is a critical role responsible for overseeing the installation, configuration, and maintenance of hardware and software systems. This position requires a strong technical background, excellent problem-solving skills, and the ability to work collaboratively with cross-functional teams.Key Responsibilities:Collaborate...
IT Service Manager
2 mesi fa
We are seeking an experienced IT Service Manager to lead our ERP systems and global operations. As a key member of our team, you will be responsible for overseeing the development, implementation, and management of our ERP systems, ensuring they meet the needs of our global business.
Key Responsibilities- Lead the Dynamics 365 CoE team for Global Consulting Services, and potentially for future D365 implementations.
- Accountable for the D365 platform overall, and for coordinating with project delivery teams through completion of global wave rollout.
- Responsible for ensuring that new services or service enhancements are aligned with business initiatives.
- Accountable for the development, implementation, evaluation, and on-going management of new and existing services and products.
- Deliver service roadmaps with input from Relationship Managers, Enterprise Architects, and other supporting teams.
- Accountable for working with other IT teams to plan for capacity, availability, and performance requirements for new and existing assigned services.
- Hold internal and external suppliers accountable via formal agreements.
- Represent the assigned service across the organization.
- Accountable for defining the escalation and notification procedures for assigned service with the Relationship Manager, Incident Management team, and other supporting teams.
- Accountable for working with Problem Management to address problems within the service.
- Accountable for the population and maintenance of the Configuration Management Database for the service and its supporting Configuration Items.
- Accountable for working with the Change Manager to determine acceptable windows for changes for the service.
- Ensure services and products adhere to Information Technology Infrastructure Library (ITIL) processes.
- Deliver Quarterly Service Reviews.
- Accountable for negotiation of Service Level Agreements with business partners.
- Responsible for negotiation of Organizational Level Agreements with other IT teams that support assigned services.
- Produce SLA performance metrics for assigned services.
- Define the service and determine the costing model of the assigned services listed in the Service Catalog.
- Accountable for maintaining the Service Catalog for assigned services.
- Continuous improvement and innovation of the assigned services and products.
- Understand the market demands for the service as well as potential competing services.
- Accountable for the creation and maintenance of all service documentation.
- Accountable for the management and career development of direct reports.
- Mentoring of IT resources.
- Excellent verbal and written communication skills.
- Subject matter expertise in both the business and technology.
- Skilled in conflict management.
- Experience working in a matrix environment.
- BS Degree in Computer Science, Business, or related field preferred.
- Progressive leadership experience over 7+ years in an IT environment with significant business exposure.
- Significant experience of owning ERP system(s). Experience specifically with Dynamics 365 is not required, but would be beneficial.
- ITIL v3 Foundation Certified.
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
For details, visit our website.
