Help Desk Specialist

2 giorni fa

Milano, Lombardia, Italia epay, a Euronet Worldwide Company A tempo pieno
Job Title: Help Desk Application

About the Role:

The Application Help Desk role at epay, a Euronet Worldwide Company, is a critical position that focuses on providing exceptional technical support for our software applications. As a Help Desk Specialist, you will be responsible for ensuring that our customers can use our products efficiently by troubleshooting application issues, guiding users through processes, and working with development teams to resolve bugs and software enhancements.

Key Responsibilities:

  • Respond to and resolve application-related support requests in a timely and professional manner.
  • Assist users with navigating and troubleshooting software applications.
  • Collaborate with development teams to escalate unresolved issues and provide feedback for software improvements.
  • Conduct training sessions for users on software applications as needed.
  • Monitor the performance of applications and report any anomalies.
  • Contribute to enhancing user experience through continuous feedback and improvement initiatives.

Requirements:

  • Technical degree (IT technician or similar)
  • Previous experience in a help desk or technical support role
  • Knowledge of Office/Excel package and database systems
  • Familiarity with MS Office Suite and other commonly used software applications.
  • Experience with ticketing systems and monitoring tools.
  • Knowledge of HTML, JavaScript, SQL, and database management is a plus

Skills:

  • Excellent verbal and written communication skills.
  • Ability to convey technical information to non-technical users.
  • Strong customer service orientation.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and attention to detail.
  • Proactive approach in identifying problems and suggesting solutions.
  • Familiarity with data management and reporting tools is a bonus.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements.

  • Help Desk Specialist

    3 settimane fa

    Milano, Lombardia, Italia Tempus Spa A tempo pieno

    Job Title: Help Desk SpecialistTempus Spa, a leading recruitment agency in the field of personnel search and selection, is seeking a Help Desk Specialist to join our client's team.Job Summary:We are looking for a skilled and experienced Help Desk Specialist to provide technical support to our client's internal users. The ideal candidate will have a strong...

  • Help Desk Specialist

    2 settimane fa

    Milano, Lombardia, Italia Tempus Spa A tempo pieno

    Job Title: Help Desk SpecialistWe are seeking a highly skilled and experienced Help Desk Specialist to join our team at Tempus Spa. As a Help Desk Specialist, you will be responsible for providing technical support to our internal users, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key Responsibilities:Provide...

  • Help Desk Specialist

    3 giorni fa

    Milano, Lombardia, Italia Adecco Italia A tempo pieno

    Help Desk SpecialistLa ricerca di un Help Desk Specialist per un prestigioso studio legale.Compiti e ResponsabilitàAssistenza Tecnica: Fornire supporto tecnico tramite telefono, email, chat e, se necessario, in loco, risolvendo in modo tempestivo le richieste e i problemi informatici dei dipendenti.Risoluzione dei Problemi: Essere responsabile della...

  • Help Desk Specialist

    3 settimane fa

    Milano, Lombardia, Italia Adecco Italia A tempo pieno

    Help Desk SpecialistAdecco Italia è alla ricerca di un Help Desk Specialist per conto di un prestigioso studio nel settore legale e tributario.Compiti e ResponsabilitàAssistenza Tecnica: fornire supporto tecnico tramite telefono, email e chat, risolvendo in modo tempestivo le richieste e i problemi informatici dei dipendenti.Risoluzione dei Problemi:...

  • Help Desk Specialist

    1 settimana fa

    Milano, Lombardia, Italia Tempus Spa A tempo pieno

    Job Title: Help Desk SpecialistTempus Spa, a leading recruitment agency in the field of personnel search and selection, is seeking a Help Desk Specialist to join our client's team.Job Summary:We are looking for a skilled and experienced Help Desk Specialist to provide technical support to our client's internal users.Responsibilities:Provide technical...

  • Help Desk Specialist

    3 settimane fa

    Milano, Lombardia, Italia Tempus Spa A tempo pieno

    Job DescriptionTempus Spa is seeking a skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to our internal users.Responsibilities:Provide technical support to internal users via phone, email, or in-person.Install and configure software and hardware.Troubleshoot and resolve...

  • Help Desk Specialist

    2 settimane fa

    Milano, Lombardia, Italia Job S.p.A. - Just on Business A tempo pieno

    Job Title: Help Desk & Test SpecialistWe are seeking a highly skilled and experienced Help Desk & Test Specialist to join our team at Job S.p.A. - Just on Business. As a Help Desk & Test Specialist, you will be responsible for providing technical support and assistance to our clients, troubleshooting and resolving technical issues, and testing and validating...

  • Help Desk Specialist

    6 ore fa

    Milano, Lombardia, Italia Etjca S.p.a. A tempo pieno

    Job Title: Help Desk SpecialistWe are seeking a highly motivated and organized Help Desk Specialist to join our team at Etjca S.p.A. in Milan. As a Help Desk Specialist, you will be responsible for providing technical support to our internal users, troubleshooting and resolving technical issues, and collaborating with the IT team to implement new...

  • Help Desk Specialist

    4 settimane fa

    Milano, Lombardia, Italia Jobtech S.R.L. A tempo pieno

    Job DescriptionJobtech S.R.L. is seeking a skilled Help Desk Specialist to join our team in Milan. As a Help Desk Specialist, you will be responsible for providing technical support to our clients and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide technical support to clients via phone, email, and in-person Troubleshoot and...

  • Help Desk Specialist

    6 giorni fa

    Milano, Lombardia, Italia Etjca S.p.a. A tempo pieno

    Job Title: Help Desk SpecialistEtjca S.p.A. is seeking a highly motivated and detail-oriented Help Desk Specialist to join our IT team in Milan. As a Help Desk Specialist, you will be responsible for providing technical support to our internal users, troubleshooting issues, and implementing new technologies.Responsibilities:Provide first-level technical...

  • Help Desk Specialist

    2 settimane fa

    Milano, Lombardia, Italia Adecco Italia A tempo pieno

    Job DescriptionAdecco Italia is seeking a skilled Help Desk professional to join our team in Milano. As a Help Desk Specialist, you will be responsible for providing technical support to our employees, resolving hardware and software issues, and collaborating with our IT team to optimize our infrastructure.Key Responsibilities:Assist employees with technical...

  • Help Desk Specialist

    2 settimane fa

    Milano, Lombardia, Italia ManpowerGroup A tempo pieno

    Job DescriptionManpower SRL is seeking a skilled Help Desk professional to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to our clients and resolving their IT-related issues.Key Responsibilities:Provide technical support via phone, email, or chat to clients with IT-related issues.Troubleshoot and resolve...

  • Help Desk IT Specialist

    4 settimane fa

    Milano, Lombardia, Italia LAVOROPIU' S.P.A. AGENZIA PER IL LAVORO A tempo pieno

    Job Title: Help Desk IT SpecialistJob Type: Full-timeCompany: Lavoropiù S.p.A. Agenzia per il LavoroLocation: Milano centro, DuomoJob Description:Job Summary:We are seeking a highly skilled Help Desk IT Specialist to join our team at Lavoropiù S.p.A. Agenzia per il Lavoro. As a Help Desk IT Specialist, you will be responsible for providing technical...

  • Help Desk Specialist

    2 settimane fa

    Milano, Lombardia, Italia Job S.p.A. - Just on Business A tempo pieno

    Help Desk & Test SpecialistJust On Business seleziona, per una nota società di consulenza ingegneristica, un/a Help Desk & Test Specialist.La figura dovrà gestire gli aspetti legati alla gestione di nuove installazioni e della manutenzione per varie operazioni desktop, hardware e software.RequisitiDiploma o laurea triennale indirizzo...

  • Help Desk Specialist

    3 settimane fa

    Milano, Lombardia, Italia Ricercamy S.R.L. A tempo pieno

    Help Desk Secondo LivelloLa nostra azienda, Ricercamy S.R.L., è alla ricerca di un professionista qualificato per ricoprire il ruolo di Help Desk Secondo Livello. L'obiettivo principale di questa posizione è quello di fungere da intermediario tra gli Help Desk di primo livello e l'area sviluppo, determinando la priorità dei ticket e ridurre al minimo le...

  • Help Desk Specialist Milano

    1 settimana fa

    Milano, Lombardia, Italia R1 GROUP A tempo pieno

    R1 Group è una società leader nel settore ICT che offre servizi di project management e soluzioni tecnologiche innovative alle aziende.Stiamo cercando un Help Desk Specialist da inserire presso un importante cliente sito a Milano.Il candidato ideale ha maturato un'esperienza di almeno 2 anni in contesti strutturati del settore ICT e possiede le seguenti...

  • Help Desk Specialist Milano

    2 settimane fa

    Milano, Lombardia, Italia R1 GROUP A tempo pieno

    R1 GROUP è una società leader nel settore ICT che offre servizi di project management e soluzioni tecnologiche innovative.Stiamo cercando un Help Desk Specialist da inserire presso un importante cliente sito a Milano.Il candidato ideale ha maturato un'esperienza di almeno 2 anni in contesti strutturati del settore ICT e possiede le seguenti...

  • Help Desk Specialist

    7 giorni fa

    Milano, Lombardia, Italia ONYX TECHNOLOGY S.R.L. A tempo pieno

    **About the Role**At ONYX TECHNOLOGY S.R.L., we are seeking a highly skilled and motivated Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical assistance and support to our customers, ensuring that their IT needs are met in a timely and efficient manner.Key Responsibilities:Provide technical...

  • Specialista Help Desk

    6 ore fa

    Milano, Lombardia, Italia AXL S.p.A. Milano Business Unit A tempo pieno

    Descrizione del LavoroAXL S.p.A. Milano Business Unit cerca un professionista per il ruolo di Specialista Help Desk per il reparto assistenza e monitoraggio.La risorsa selezionata sarà inserita all'interno della Control Room per gestire le seguenti attività:Assistenza telefonica e gestione di problematiche relative all'attività;Monitoraggio dei siti per...

  • Help Desk Specialist

    6 giorni fa

    Milano, Lombardia, Italia Adecco Italia A tempo pieno

    Job DescriptionAdecco Italia è alla ricerca di un/una Help Desk per conto di un prestigioso studio nel settore legale.ResponsabilitàAssistenza Tecnica: fornire supporto tecnico tramite telefono, email, chat e, se necessario, in loco, risolvendo in modo tempestivo le richieste e i problemi informatici dei dipendenti.Risoluzione dei Problemi: essere...