Incident Response Coordinator

4 settimane fa


Florence, Toscana, Italia New York University A tempo pieno

Job Summary

New York University seeks a highly skilled and compassionate Incident Response Assistant to join our team. As a key member of our Residence and Student Life department, you will be responsible for providing prompt and thorough support to students in emergency situations.

Key Responsibilities

  • Respond to student emergencies in a timely and professional manner
  • Liaise with campus health professionals and the Facilities Office to ensure effective incident response
  • Complete incident reports and maintain accurate records
  • Engage in front and back office tasks during office hours, providing information and assistance to students, colleagues, and visitors

Requirements

  • Bachelor's degree or progress toward a bachelor's degree
  • Prompt and thorough communication in English; clear, objective, and thorough writing skills in English
  • Ability to work under pressure and use Microsoft Office suite software

Preferred Qualifications

  • Fluency in English and Italian
  • Experience in a school/university environment
  • Customer service and life education-oriented; willingness to respond in person to student emergencies when on call

About New York University

NYU is committed to being a welcoming campus community that reflects and enacts the values of inclusion, diversity, belonging, equity, and accessibility. We strive to create a work environment that is inclusive, equitable, and accessible for all employees.



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